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This position is concerned with over-all operation of Housekeeping and Laundry and coordinating with all related department mainly Food & Beverage, Front Office and Engineering.
What will I be doing?
To direct the activities of Housekeeping daily operation to maintain and improve high cleaning standard of guestrooms and public areas as well as courteous service to guest.
To establish the skills analysis manual for all the team member in Housekeeping Department.
To administrate the hiring and handle the resignation, rewards, reprimand of all the team member in Housekeeping and Laundry Departments in consulting with Personnel Office.
To establish standard of cleanliness for all the area under his / her control.
To institute working rules and practices to meet these standard.
To establish training program, methods and procedures for development of employees.
With the assistance of subordinates, to supervise team member of Floor Supervisors, Room attendants both in public area and guest rooms. Linen room attendants, Seamstresses, Carpet men, Order Takers, Clerks and Laundry Workers.
To balance team member working schedule to meet peak and slack periods and maintain a close payroll control.
To prepare annual uniform budget, annual Housekeeping FF&E and operating equipment budget in consulting with management and the relevant department.
To make regular tour of inspection in vacant and occupied guestrooms to assure the cleaning standard is kept.
To tour the guestrooms floors, back stairways, rooftop, offices and public areas to ensure the cleaning are well maintained.
To maintain effective communication with Engineering for repairing and maintaining of guest - rooms and ensure rooms are in good condition at all times.
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