• 五险一金
• 带薪年假
• 提供优越食宿
• 员工活动
• 节日礼物
• 集团课程培训
• 集团交叉培训
• 人才发展计划
• 洲际锦鲤还乡
• 尽炫自我平台

岗位职责
Responsible for the operational efficiency of all housekeeping areas and the service delivery of those areas within budgeted guidelines.
负责客房部所有区域的有效运作及该区域在预算方案内的运送服务。
Works with superior in the preparation and management of the department’s budget and is aware of financial targets
与主管共同参与部门预算的计划与控制，使其符合财政预期目标。
Prepare induction programs for new employees and allocate sufficient time for their implementation
为新员工准备工作纪要并为他们的执行安排充分的时间
Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
指导员工的培训工作与部门的标准及程序保持一致，并针对每一个员工的表现做好记录。
Provide input for probation and formal performance appraisal discussions in line with company guidelines
指导查看和鉴定评估使其符合公司的方针。
Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
与内部员工和客人建立和维持积极的关系，以便能有效满足他们的合理需求。
Take action to address these needs in order to exceed their expectations
通过行动满足需求，甚至超出他们的期望值。
Create a positive hotel image in every interaction with internal and external customers
通过与顾客和内部员工的交谈为酒店树立良好的形象。
Adhere to hotel brand standards
坚持酒店的品牌标准。
Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
保持产品和服务知识的高水准以便更好向顾客解说、出售酒店的服务及设施。
Assist guests and escort them to locations within the hotel at their request
根据客人的需要，帮助和引导他们到酒店的各种场所。
Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
了解关于酒店特别的节目及事情，以便知晓他们的需要并做出回复。
Maintain current Hotel information to be able to provide information to guests
了解酒店最新的信息以便为客人提供信息服务。
Implements procedures which enhance the guest experience
执行程序以便提升客人的感受经历。

岗位要求
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
与他人交互时需要具备良好的沟通技能，具备与宾客、员工和第三方高水平地交互，及展现酒店、品牌和公司良好精神面貌的能力。
Reading and writing abilities are utilized often when completing paperwork and daily reports, interpreting results, giving and receiving instructions, and training.
在完成书面工作和管理报告、解释结果、提供和接受指导、培训时需要频繁使用阅读和书写能力。
Problem solving, reasoning, motivating, organizational and training abilities are used often
经常需要运用问题解决、推理、激励、组织和培训等能力。
May be required to work weekends and/or holidays.
可能需要在周末和假日期间上班。

三亚半山半岛洲际度假酒店，由全球酒店行业领军者洲际酒店集团管理，是一家国际品牌五星级度假酒店，地处三亚风光最宜人的景区之一——小东海。酒店共有343套客房，其中包括24栋独立的海滨别墅。宾客可随心享用酒店内的5个泳池，6间餐厅及酒吧，更可在我们的洲际水疗会所内享受身心舒展的美妙旅程。此外，酒店设有1间无柱式宴会厅及7间会议室，巧思设计旨在满足各类会议与聚会需要。自2010年7月1日开业以来，酒店600多名员工，每年为超过数以万计的客人创造美妙的入住时光。优厚的福利待遇    用餐：酒店和宿舍均有员工自助式餐厅，每日三餐免费开放。住宿：我们免费提供温馨舒适的员工宿舍、房间内配空调、全天热水、床上用品、免费无线网络、私人衣柜、自助式洗衣机等。健身娱乐设施：健身房、阅览室、乒乓球室、桌球室等。丰富多彩的培训和员工活动，国内外姐妹酒店交叉培训机会，国内外姐妹酒店锦鲤还乡工作机会，洲际酒店集团人才发展计划等。了解更多员工活动及相关信息，敬请关注我们的公众微信@三亚半山半岛洲际度假酒店人力资源部。公开招聘日时  间：周一至周五  10:00—17:00应聘资料：一张彩色近照、身份证、相关学历或资格证书。应聘邮箱：Career@icsanya.com需在邮件标题注明您的求职意向。