·
Plan and co-ordinate the provision of friendly,
efficient services to guests,Drive the business .进行相关计划和协调工作,以确保向客人提供友好和高效的服务,积极推动酒店生意
·
Provide professional opinions on products for the
overseas market·
针对于境外市场产品给出专业意见·
Professional Russian translation assistance for the
external promotional materials of various restaurants.·
协助各餐厅对外文宣品俄语专业翻译·
Promote Inter-Hotel sales and in-house facilities促进店内销售及完善内部设施
·
Assist the
restaurant in helping foreign guests place orders and solve any problems they
encounter during the meal.·
协助餐厅帮助外宾客人点单及用餐期间遇到的问题·
Be responsible
for the feedback of foreign guests' meals.·
负责外宾客人用餐的反馈·
Assist all departments in being receptive to the needs
of guests·
协助所有部门满足客人的各种需求·
Regarding VIP foreign guests, it is suggested that
customer files and personalized services be established·
针对于VIP外宾客人建立客户档案与个性化服务·
Assist with
other tasks as requested by the restaurant manager·
按照餐厅经理的要求对其它任务进行协助·
Perform such functions as to include but not be
limited to:·
行使下列功能,包括但不仅限于:·
Say greetings
in Russian to all the Russian guests who are dining.·
向所有用餐的俄罗斯客人用俄语表示问候·
Introduce the promotion and features of the catering
services to the foreign guests having dinner.·
向用餐的外宾介绍餐饮的推广及特色·
Attending to special requests by guests·
回应客人提出的特别要求·
Introduce the
promotion and special features of the catering to the guests having dinner.
During the period of reserving seats, inquire about coffee and tea from the
guests.·
早餐期间带位时询问客人咖啡和茶·
Handle guest complaints and refer them as necessary,
follows up on corrective action·
处理客人投诉,如有必要则将其提交给有关部门,并对纠正措施进行跟进·
Maintain close contact with other departments与外部门保持紧密的联系
·
Capable of operating infrastructure equipment and
possessing professional skills in VIP service for Western cuisine.会使用基础设施设备及专业的西餐VIP服务技能任职资格:
Proficient in three languages: Chinese, Russian and English.
精通中文、俄语、英语三种语言
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三亚半山半岛洲际度假酒店,由全球酒店行业领军者洲际酒店集团管理,是一家国际品牌五星级度假酒店,地处三亚风光最宜人的景区之一——小东海。酒店共有342套客房,其中包括23栋独立的海滨别墅。宾客可随心享用酒店内的5个泳池,6间餐厅及酒吧,更可在我们的洲际水疗会所内享受身心舒展的美妙旅程。此外,酒店设有1间无柱式宴会厅及7间会议室,巧思设计旨在满足各类会议与聚会需要。自2010年7月1日开业以来,酒店600多名员工,每年为超过数以万计的客人创造美妙的入住时光。优厚的福利待遇 用餐:酒店和宿舍均有员工自助式餐厅,每日三餐免费开放。住宿:我们免费提供温馨舒适的员工宿舍、房间内配空调、全天热水、床上用品、免费无线网络、私人衣柜、自助式洗衣机等。健身娱乐设施:健身房、阅览室、乒乓球室、桌球室等。丰富多彩的培训和员工活动,国内外姐妹酒店交叉培训机会,国内外姐妹酒店锦鲤还乡工作机会,洲际酒店集团人才发展计划等。了解更多员工活动及相关信息,敬请关注我们的公众微信@三亚半山半岛洲际度假酒店人力资源部。公开招聘日时 间:周一至周五 10:00—17:00应聘资料:一张彩色近照、身份证、相关学历或资格证书。应聘邮箱:Career@icsanya.com需在邮件标题注明您的求职意向。