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岗位职责:
1. Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
参与准备部门年度预算与财务计划。监控预算并控制费用,重点监督食品、酒水与人力成本。
2. In partnership with other department heads, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for our guests.
与其他部门领导合作,发掘提高营收的各种销售机会。推出各种能为宾客带来杰出就餐体验的促销活动。
3. Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
处理员工日常事务,计划并分配工作,为每个员工设定工作和发展目标。为员工提供教导、辅导并给予定期反馈,协助解决各种员工矛盾,提高员工绩效。
4.Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
制定并达成质量目标与宾客满意度目标。礼貌、迅速高效地对所有宾客提出的问题、投诉或要求予以响应,确保宾客感到非常满意。
5.Manage local food and beverage marketing programmes for the hotel; participate in and maintain system-wide food and beverage marketing programmes and promotions. Monitor local competitors and industry trends.
为酒店管理本地餐饮市场营销计划;参加和维护整个系统的餐饮市场营销计划和促销活动。
岗位要求:1.Bachelor's degree/higher education qualification/equivalent in Hotel Management, culinary arts.
酒店管理、烹饪或相关专业学士及以上学历或同等资历。
2. Have 5+ years of related working experience, including management experience in overseas and domestic.
拥有国内、外5年以上相关岗位工作、管理经验。
3.Good commend of English in written and spoken, good training skills.
拥有良好的英文听说读写能力,优秀的培训能力。
三亚半山半岛洲际度假酒店,由全球酒店行业领军者洲际酒店集团管理,是一家国际品牌五星级度假酒店,地处三亚风光最宜人的景区之一——小东海。酒店共有343套客房,其中包括24栋独立的海滨别墅。宾客可随心享用酒店内的5个泳池,6间餐厅及酒吧,更可在我们的洲际水疗会所内享受身心舒展的美妙旅程。此外,酒店设有1间无柱式宴会厅及7间会议室,巧思设计旨在满足各类会议与聚会需要。自2010年7月1日开业以来,酒店600多名员工,每年为超过数以万计的客人创造美妙的入住时光。优厚的福利待遇 用餐:酒店和宿舍均有员工自助式餐厅,每日三餐免费开放。住宿:我们免费提供温馨舒适的员工宿舍、房间内配空调、全天热水、床上用品、免费无线网络、私人衣柜、自助式洗衣机等。健身娱乐设施:健身房、阅览室、乒乓球室、桌球室等。丰富多彩的培训和员工活动,国内外姐妹酒店交叉培训机会,国内外姐妹酒店锦鲤还乡工作机会,洲际酒店集团人才发展计划等。了解更多员工活动及相关信息,敬请关注我们的公众微信@三亚半山半岛洲际度假酒店人力资源部。公开招聘日时 间:周一至周五 10:00—17:00应聘资料:一张彩色近照、身份证、相关学历或资格证书。应聘邮箱:Career@icsanya.com需在邮件标题注明您的求职意向。