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· To approach the overall sales leadership activities from a strategic perspective:
o Ensure that the sales department fully understands the relative importance and priority of its current account base, and manages, segments and prioritises its efforts accordingly.
o Ensure that the department is focused on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
o Continually review the actual production of each account against the potential for that account. Continually review and upgrade the client base.
o Assign individual account responsibilities and targets with reference to the above points. Keep account responsibility under continual review
o To manage the daily sales activities of the people in the team.
o Set the financial and non-financial objectives for each member of the team and work with them to ensure these objectives are met.
o Ensure that all new team members are properly oriented in the strategy and positioning of the Amanfayun and Amandayan brand, and able to articulate this positioning in the marketplace.
o Ensure that all members of the team have the appropriate face-to-face selling skills to successfully do their job.
o Manage performance of team members, identify gap in skills necessary to perform their duties and recommend programmes to meet the skills requirements of the team.
· To oversee general department operations
o Maintain accurate management status reporting on business results, and associated action planning.
o Ensure all sales people maintain a personal up-to-date knowledge on all Amanfayun product and service offerings, including promotions. In addition, to be familiar with the products, services, rates new developments of our key competitors, and an awareness of general industry trends.
o Ensure department operational budget is adhered to including effective cost control and procedures for approval of expenditure
o Participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
o Create and implement packages and promotions for periods of low occupancy
o Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
o Drive opportunities to upsell and cross-sell Amanfayun and Amandayan products
o Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
o Ensure that all administration work is processed quickly and efficiently.
杭州法云安缦位于西湖西侧的山谷之间，距杭州市中心20分钟车程。沿路两旁竹林密布、草木青翠，经过植物园和西湖内部水路，便来到天竺寺和天竺古村落。法云安缦即座落于天竺古村另一侧，北高峰之麓，毗邻灵隐寺和永福寺。此处包括周围茶园在内，占地面积共计14公顷；共有47处居所，始建于唐朝，曾为附近茶园村民所住。 杭州法云安缦之侧，紧邻灵隐寺的是永福寺；上至山腰，便是韬光寺观海楼，越过群山翠谷，远眺西湖和杭州城，湖光山色，尽收眼底。灵顺寺位于北高峰之巅，为杭州制高点，拥有1,600年历史，此地烟火袅袅，香客络绎不绝，祈求财源滚滚。沿着梅灵北路，在转往法云安缦的另一个方向有一条走道，是最初的天竺（古代中国称印度为天竺）朝圣之路，连接着上中下三座天竺寺。 在浓荫掩映、翠竹环绕之间，经由一条窄道前行便至法云安缦的接待总台，由此沿一条幽径即可通往度假酒店的主干道—法云径。法云径连接所有客房（庭院住宅）和酒店设施。这里的住宅可追溯至百年以前，如今以传统作法和工艺修缮一新，砖墙瓦顶，土木结构，屋内走道和地板均为石材铺置。法云径总长600米，亦通往酒店餐厅、茶室、精品店和若水寮。 杭州法云安缦东侧有一条小溪由南而北缓缓流经，它曾经是古村落日常生活的聚集地，村民们在茶园辛勤劳作了一天，午后便汇集于此，沐浴更衣，闲聊畅谈。