Scope of Position
The incumbent is responsible for the servicing and management of specific accounts within an assigned area.  They will assist the Director of Sales in focusing and motivating the sales team to achieve the room night goals for their particular market segment as laid out in the Marketing Plan.
They will generate rooms business from existing and potential accounts, coordinating customer requirements with other departments in order to achieve maximum guest satisfaction and profitability for the hotel.
Requirements
Educational level:                            
Degree or Diploma in Hospitality Management or relevant education
Work experience:                                
Minimum 3 years working experience in the hotel industry, luxury hotel experience is preferred
Job knowledge:                                   
Able to liaise effectively with designated market segment accounts
Knowledge of market segment
Fluent in English and local language
Personal qualities
Mature
Takes initiative
Presentable
Outgoing

“文华东方作为一家屡获殊荣的酒店集团，在一些全球最受欢迎 的目的地拥有并经营奢华酒店及酒店管理式住宅。每一家文华东 方酒店都定位为当地市场的领导者，在传递当代奢华及体现各地 特色的同时，反映出集团东方色彩的传统。”“Mandarin Oriental is an award-winning owner and operator of luxury hotels and residences in some of the world's most sought-after destinations. Our properties are positioned amongst the leaders in their local markets delivering contemporary luxury and a unique sense of place while reflecting the Group's oriental heritage.”