Director of Food & Beverage,responsible for the overall daily Food and Beverage operation, providingleadership and direction whilst maximizing revenue opportunities andmaintaining guest and colleagues’ satisfaction levels to the standard of the hoteland of the company at all time.
Job Requirements:
1.A proven track record of success in a similar leadership role to ensure profitability, efficiency and creativity in each Food and Beverage venue including banqueting.
2.Capability to build customer loyalty and guest satisfaction in accordance with our standards and Legendary Quality Experiences (LQE).
3.To manage budget of the entire Food & Beverage Division, monitor and control the expenses achieving financial targets and to accurately forecast financial performance.
4.Strong interpersonal and problem-solving abilities.
5.Innovative and creative, familiar with F&B trends in Mainland China, partnering with Sales & Marketing to increase exposure and coverage of the Food & Beverage venues in various local media and digital platforms.
6.Highly responsible and reliable. Works well under pressure in a fast paced environment.
7.To encourage proactive, efficient, and effective inter-departmental communication and working practices to promote a climate of teamwork, enthusiasm and productivity.
8.Ability to focus attention on guest needs, remaining calm and courteous at all times.
9.To be part of the Executive Committee, providing advice and support in decisions and projects relating to the Hotel in general
10.Excellent communication skills in English and Mandarin are a must, speaking Cantonese would be an advantage.
11.University/College degree in a related discipline.
12.Three to five years’ experience in international luxury hotel operations preferably in Mainland China.
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“文华东方作为一家屡获殊荣的酒店集团,在一些全球最受欢迎 的目的地拥有并经营奢华酒店及酒店管理式住宅。每一家文华东 方酒店都定位为当地市场的领导者,在传递当代奢华及体现各地 特色的同时,反映出集团东方色彩的传统。”“Mandarin Oriental is an award-winning owner and operator of luxury hotels and residences in some of the world's most sought-after destinations. Our properties are positioned amongst the leaders in their local markets delivering contemporary luxury and a unique sense of place while reflecting the Group's oriental heritage.”