The incumbent is responsible for directing the hotel sales team in achieving the rooms revenue goals as laid out in the hotel Marketing Plan as well as taking responsibility for all rooms sales, solicitation of new business and implementing sales action plans set forth in the Marketing Plan.
指导销售团队,完成酒店销售计划中客房收入目标,负责管理所有的客房销售,发掘潜在生意,执行已制定的销售计划。
Duties and Supporting Responsibilities:
- Together with the Director of Sales & Marketing implement the agreed rate structure and strategy for all market segments.
- Direct all sales activities for Sales Managers and ensure that they meet the goals of the Marketing Plan and those of the Measurable Results System.
- Establish and maintain effective colleague working relations both within the department and with other departments,
- Plan and where appropriate, execute sales trips to major market areas and report new potential market areas that should be covered.
- Analyse and review market changes with the Director of Sales & Marketing and implement programmes with the Sales Team to meet these changes, i.e. changes to the FIT segment, inflation, or competitor initiatives.
- Maintain close relationships with all key decision-makers both in local and international markets.
- To be responsible for executing the annual training plan for the Sales department and to ensure that all members of the Sales team have completed the Legendary Sales Training Program.
- Explore new markets and potential accounts for follow-up by Sales Managers.
- Work closely with the Area and Regional Sales Offices to ensure that the Measurable Results targets are achieved.
- Analyse and evaluate client production with Sales Managers and implement sales action plans.
- Provide feedback and market information to Director of Sales & Marketing on changing market conditions, including trends on the competition, because of direct sales solicitation, telephone, reading material and interaction with competitive hotel staff.
- Perform other tasks, projects and assignments as designated by Hotel Management.
Job Requested:
- Degree or Diploma in Hospitality Management.
- Minimum of 5 years in the hotel industry, luxury hotel experience is preferred.
- Excellent communication skills in Mandarin and English, both written and verbal.
- Knowledge of Corporate markets.
- Knowledge of Travel agent sales.
- A computer literate.
- Strong social skills.
- Strong organize skills.
- Strong leadership skills.
- Strong writing and oral presentation skills.
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“文华东方作为一家屡获殊荣的酒店集团,在一些全球最受欢迎 的目的地拥有并经营奢华酒店及酒店管理式住宅。每一家文华东 方酒店都定位为当地市场的领导者,在传递当代奢华及体现各地 特色的同时,反映出集团东方色彩的传统。”“Mandarin Oriental is an award-winning owner and operator of luxury hotels and residences in some of the world's most sought-after destinations. Our properties are positioned amongst the leaders in their local markets delivering contemporary luxury and a unique sense of place while reflecting the Group's oriental heritage.”