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Key Responsibility Areas:
Maintain good service attitude and receive every guest.
Maintain liaison with Housekeeping Department and other departments to ensure good service for guests.
Collect guest's opinions.
Be responsible for arranging or handling the check-in formalities of important guests, regular guests, booking guests and special guests in advance, and guiding guests to the guest rooms.
Master the accurate room condition and actively promote hotel services such as guest rooms.
Check the imported foreign guest information, correct the mistakes in time, and inform the Front Office Manager after making a good record.
Understanding Hotel guests' habits, preferences and special requirements, timely input system. It is convenient for guests to assist relevant departments to prepare before arriving at the store.
Check the hygiene, lighting and equipment operation of the hotel lobby.
Complete other tasks assigned by the Front Office Manager.
Knowledge, Skills & Qualifications:
Female, over 165 cm tall, healthy, good image.
Bachelor degree or above, Eastern European nationality.
English proficiency and basic Chinese.
Good problem solving and analysis skills.
Ability to use OFFICE software and have good training ability.
Good sense of teamwork.
深圳华强广场酒店是按五星级酒店标准投资建造的一座高端精品商务酒店,坐落于深圳市福田区华强北商业区,是中国规模最大的电子专业市场--华强北国际电子市场配套酒店。酒店共有楼层36层,其中23-36楼为酒店,营业面积28000 平方米。酒店大堂位于23层,设计舒适、优雅、具有后现代风格。3楼(裙楼部分)设有大、小豪华贵宾房以及可同时容纳300人用餐的华宴大酒楼,可满足举办大型婚宴在内各类宴请需求。23楼设有具现代风格、每日营业时间长达16小时的自助餐厅,名厨主理,必将让您满意而归。24楼有不同风格的大小会议室3个,大会议室可容纳200人;中、小会议室可举行各类商务联谊、会议活动。25--36层为设计典雅、装修精致的266间/套各类景观客房。 酒店秉承“以人为本”的管理理念,设有公平并富有激励的福利薪酬体系,为员工提供完善的职业发展机会和空间。