招聘前台接待_贵阳世纪金源大饭店管理有限责任公司招聘信息-最佳东方

岗位职责
1.确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。
2.查看交班记录，了解上一班的移交事项，并负责处理。
3.熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名，了解酒店的所有活动。
4.熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益。
5.熟练总台各项专业业务和技能，搞好对客服务。
6.熟练掌握店内外信息，提供准确的问讯服务。
7.负责为下榻酒店的宾客办理入住登记手续。
8.负责客房钥匙的管理和发放工作并严格遵守验证制度。
9.制作有关报表，为其它部门提供准确的接待信息。

岗位要求
1.大专以上文化程度。
2.性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感。
3.通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。
4.相貌端正，身体健康。

贵阳世纪金源大饭店,是世纪金源酒店集团倾力打造的第九家豪华五星级饭店。这里集“商务、会议、休闲、娱乐”于一体,位于贵阳市“政治、文化和人居中心”的观山湖区,总建筑面积8万平方米,建筑高度150米,地面以上39层,地下1层。饭店拥有停车位近500个,为当地首屈一指的标志性建筑。经北京西路到市中心仅需10分钟车程,交通十分便利。 Empark Grand Hotel Guiyang, which is the ninth luxury commercial five-star hotel under the management of Century Golden Resources Group.It combines features for conferences, business, vacation and entertainment etc. The building, which occupies ground space of 80.000 square meters, is 150 meters high. There are 39 ground floors and 1 floor underground. The parking lot accommodates more than 500 cars. The hotel is a symbolic building in Guiyang. It is located in Jinyang District, which is the center of politics, culture and habitation in Guiyang. It takes 10minutes driving time from hotel to downtown, which is very convenient. 贵阳世纪金源大饭店,作为世纪金源集团旗下的第九家豪华五星级饭店,于2009年9月21日盛大开业。饭店汇聚精彩与魅力,充满生机与活力,以其优雅精致的格调及个性化的殷勤与周到,让客人获得宾至如归的至尊感受。饭店独特而豪华的设计、热情而自然的服务使其超越了一般酒店的综合概念。贵阳世纪金源大饭店必将成为您轻松自在、现代生活方式的富集之地。 The Empark Grand Hotel of: Guiyang. the ninth five-star luxury hotel by Century Golden Resources Group s grand opening was on September 21, 2009 The hotel brings together excitement and attraction, vibrancy and dynamism, with its elegant and refined style, and personalized hospitality and thoughtfulness, so guests feel at home with a supreme experience. The hotel is uniquely and luxuriously designed, has warm and natural service that goes beyond the overall concept of the hotel. Empark Grand Hotel of Guiyang will be a comfortable place to stay for your modern lifestyle.