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Establishes marketing goals to ensure share of market and profitability of products.
Develops and executes marketing plans and programs to ensure the profit growth and expansion of company products.
Researches, analyses, and monitors financial, technological, and demographic factors so that market opportunities may be capitalised on the effects that competitive activity may be minimised.
Plans and oversees the organization’s advertising and promotion activities.
Develops and recommends pricing strategy for the organisation which will result in the greatest share of the market over the long run.
Develops, maintains and updates a detailed Department Operations Manual that reflects policies & procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.
Conducts weekly Marketing Meetings, ensuring all meetings are well planned, efficient and results oriented.
Ensures all employees provide a courteous and professional service at all times.
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules & regulations established in the Employee handbook and the hotel’s policies concerning fire, hygiene and health & safety.
Takes an active involvement in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
Maintains positive guest and colleague interactions with good working relationships.
杭州君悦酒店,为往来宾客打造现代卓越的华丽礼遇,是浙江省首家运营的君悦品牌酒店,以及大中华区第十五家运营的君悦品牌酒店,在演绎杭州当地特色文化的同时,更好地满足城市的商务需求。杭州君悦酒店由屡获殊荣的知名泰国室内设计公司P49 Deesign负责设计,旨在传承品牌特色的同时,以现代、跨越时空的内部设计风格体现杭州丰富的历史与文化,并同西湖美景遥相呼应。