Key Responsibilities 主要职责:
1. Assist with heavy packages, coats, suitcase,etc. being alert to give assistance courteously and quickly, before having to be asked.
主动协助客人提重包裹、拿衣服、提手提箱等,向客人提供礼貌和迅速的协助。
2. Maintain a willingness to please attitude and give undivided attention to any approaching guest.
保持令人愉悦的态度并专心接待每位到来的客人。
3. Adhere to guest checking in and checking out procedures pertaining to baggage handling.
在与行李相关的问题上,遵守客人入住和退房工作程序。
4. Assist arriving and departing guests by opening and closing car and taxi doors.
为来店和离店的客人开关汽车及出租车门。
5. Provide information to guests about the hotel facilities and services.
向客人提供关于酒店的设施和服务的信息。
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