招聘前厅接待员_上海利园国际大酒店招聘信息-最佳东方

岗位职责
1、查看交班记录，了解上一班的移交事项，并负责处理；
2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动；
3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益；
4、熟练总台各项专业业务和技能，搞好对客服务；
5、熟练掌握店内信息，提供准确的问讯服务；
6、负责为下榻酒店的宾客办理入住登记手续；
7、负责客房钥匙的管理和发放工作并严格遵守验证制度；
8、制作有关报表，为其它部门提供准确的接待信息。
岗位要求
1、XXX以上文化程度，流利的英语口语；
2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识、推销意识和责任感；
3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

上海利园国际大酒店位于上海最具吸引力的徐家汇商圈内，地理位置优越，交通便捷，贴邻轨道交通4号线和7号线。公寓由香港和上海两地上市的中国平安保险（集团）股份有限公司投资，拥有426间宽敞、高雅的房间，房间内配备高速宽带和无线上网、迷你酒吧、独立空调、保险箱，超过一半的房间拥有厨房及其设备；酒店还配有西餐厅、大堂酒吧、健身房、室内游泳池、室外网球场、洗衣服务等一应俱全。秉承让每位客人都满意和关注每位客人和员工的理念，公寓给员工提供全面的福利和广阔的发展空间，欢迎各位有志于酒店服务工作人士加盟。您走进我们，我们就离成功更近一步。 Lee Gardens Hotel Shanghai is ideally located in the downtown of Shanghai city, easy access to Xujiahui commercial and business district. Also adjacent to metro line 4 and metro line 7. The hotel has 426 stylish guest rooms, which is including 182 rooms with full kitchen facilities and 24 suites. All guest rooms have high-speed internet access, which deserves the first choice of business travelers. All the hotel facilities and features made it as a popular property for both business and leisure travelers. The hotel’s western restaurant offers a choice of buffet or a la carte dining in a distinctive environment. Hotel quality-oriented professional services, coupled with complete modern conference facilities, will be the best venue for your business meetings. A fully equipped fitness center is available for all guests. There is also an indoor swimming pool, located at basement of the hotel. This could be the enjoyment place for those guests who looking for enjoyment. This could be the enjoyment place for those guests who looking for relaxing and recreation.