· Sell the InterContinentalHotels Group products and services using up-selling and suggestive sellingtechniques
· 运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务
· Promote the Hotel’s (and ICHGgenerally) products and services
· 推銷酒店(以及整个洲际酒店集团)的产品和服务
· Maintain a high level ofproduct and service knowledge about all ICHG Hotels in your region
· 充分了解所在地区的洲际酒店集团成员的产品和服务
· Develop and maintain a regularpattern of sales calls
· 发展和保持定期进行销售拜访的模式
· Prepare and execute actionplans which increase reservation sales and associated business
· 准备和执行增加预订销售和相关业务的工作计划
· Record and process reservationsmade by phone/fax/email
· 记录和处理通过电话,传真,电子邮件进行的预订
· Accept wait list reservations
· 接受等待名单预订
· Process amendments toreservations such as extensions, early departures, etc
· 修改延期和提前离店等特殊情况的预订记录
· Manage “no show” reservationsby investigation and recording of same
· 调查和记录未按预订抵店的预订情况
· Record special billingarrangements for groups and conventions
· 对团队和会议的特别账单安排进行记录
· Liaise with Front OfficeManager or Finance Manager for all reservations requiring credit approval
· 与前厅部经理或财务经理联系所有要求信用审批的预订事宜
· Maintain knowledge of specialrates/ offers/ promotions
· 掌握关于特价,优惠,促销活动的信息
· Monitor reservation levels andinform Managers of current and future occupancy rates
· 监测预订情况,并向经理通报目前和将来的入住率
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Crowne Plaza Shenzhen Longgang City Centre, managed by InterContinental Group, is The Place to Meet, for work or holiday in your next visit to Shenzhen. Conveniently located in Longgang District, Longxiang Avenue and 50 minutes’ drive from Shenzhen International Airport 35 minutes’drive from the Exhibition and Conference Centre of Shenzhen we are close to Government Bureaus, Longgang Culture Centre, Universiade Stadium, and Commercial Zone. Commute easily to other parts of the city with the nearby Shenzhen Metro, ShuiGuan Expressway or readily available taxies in the district. With tastefully designed guest rooms, a wide selection of world-class dining outlets, well-equipped fitness and meeting facilities truly make the hotel The Place To Meet. 深圳龙岗珠江皇冠假日酒店,由洲际酒店集团管理,是深圳龙岗唯一一家国际品牌五星级豪华商务酒店,坐落于龙岗中心城珠江广场商务综合体建筑群内。酒店毗邻龙岗区政府、区文化中心,大型品牌百货超市近在咫尺,地铁3号线“龙城广场”站信步可达;距深圳宝安机场50分钟车程,距深圳会展中心35分钟车程,交通方便快捷,是商务出行和旅游度假的理想居停。舒适雅致的客房,风格迥异的餐厅、酒吧,一应俱全的商务休闲设施以及专业细致的服务,使得深圳龙岗珠江皇冠假日酒店成为您理想的完美的下榻空间。