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· Conducts shift briefings toensure hotel activities and operational requirements are known
· 进行有效的交接班简报工作，以明确酒店活动和运营要求
· Supervise front officeoperations during assigned shift including:
· 在当班期间监督前厅部运营情况，包括：
o Maintenance of guestinformation
o 维护客户信息
o Maintenance of informationabout local events
o 维护当地活动的信息
o Compile occupancy statistics
o 统计入住情况
o Supervise the use of he publicaddress system
o 监督公共广播系统的使用
o Supervise group bookings
o 监督团组预订情况
o Assisting with seriouscomplaints
o 协助解决严重投诉问题
国际联号工作经历：优先语言能力：英语-精通计算机能力：熟练年龄要求：18-35岁 
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酒店业--国际高端酒店/5星级
100-499人
中外合营(合资．合作)
Crowne Plaza Shenzhen Longgang City Centre, managed by InterContinental Group, is The Place to Meet, for work or holiday in your next visit to Shenzhen. Conveniently located in Longgang District, Longxiang Avenue and 50 minutes’ drive from Shenzhen International Airport 35 minutes’drive from the Exhibition and Conference Centre of Shenzhen we are close to Government Bureaus, Longgang Culture Centre, Universiade Stadium, and Commercial Zone. Commute easily to other parts of the city with the nearby Shenzhen Metro, ShuiGuan Expressway or readily available taxies in the district. With tastefully designed guest rooms, a wide selection of world-class dining outlets, well-equipped fitness and meeting facilities truly make the hotel The Place To Meet. 深圳龙岗珠江皇冠假日酒店，由洲际酒店集团管理，是深圳龙岗唯一一家国际品牌五星级豪华商务酒店，坐落于龙岗中心城珠江广场商务综合体建筑群内。酒店毗邻龙岗区政府、区文化中心，大型品牌百货超市近在咫尺，地铁3号线“龙城广场”站信步可达；距深圳宝安机场50分钟车程，距深圳会展中心35分钟车程，交通方便快捷，是商务出行和旅游度假的理想居停。舒适雅致的客房，风格迥异的餐厅、酒吧，一应俱全的商务休闲设施以及专业细致的服务，使得深圳龙岗珠江皇冠假日酒店成为您理想的完美的下榻空间。
