· Prepares guest pressing and drycleaning as requested in accordance with hotel presentation standards
· 依照酒店外观标准,按要求为客人提供熨烫和干洗服务。
· Spot and dry clean all uniforms
· 对所有制服进行去渍和干洗。
· Sort articles to be dry cleanedinto categories and performs dry cleaning function including:
· 将需要干洗的衣物进行分类,然后对其进行干洗,包括:
o Uses all dry cleaning equipment
o 使用所有干洗设备
o Uses spotting boards
o 使用去渍台
o Attends to pre-coating andsledging
o 进行预涂和去污
· Sort articles for pressing intocategories and performs pressing function including:
· 将需要干洗的衣物进行分类,然后对其进行干洗,包括:
o Using pressing equipment
o 使用熨烫设备
o Use appropriate chemicals whenpressing
o 在熨烫时使用合适的化学品
· Maintain chemical supplies
· 保证化学品的供应。
· Prepare requisitions fordepleted supplies
· 对用尽的物品提出补充申请
· Check guest items on receiptfor damage and record any findings
· 在接到客人衣物时检查有无破损,并对发现的结果进行记录。
· Maintains dry cleaningequipment in good condition and ensures regular servicing
· 保持干洗设备的良好状况并确保进行定期维修。
· Attends to outside customersand guests courteously, promptly while maximizing sales
· 对外部客户和客人提供及时礼貌的关照,同时尽力对他们做销售工作 。
· Maintains working area andequipment in proper state of cleanliness and repair
· 保持工作区域和设备得到良好的清洁和修缮 。
· Reports guest complaints tosuperior immediately
· 及时向上级反映客户的投诉情况。
· Complies with Hotel’s health,safety and hygiene policies and adheres to conduct personal grooming and hygiene standards
· 遵守酒店的健康、安全和卫生政策,并遵守个人仪容和卫生标准。
· Attends meetings and trainingsessions as required
· 按要求参加会议和培训活动。
· Complete other responsibilitiesas assigned
· 完成分派的其它任务。
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