三亚海棠湾红树林度假酒店位于国家海岸三亚海棠湾；酒店建筑造型以阿特金斯概念设计，造型华丽、优雅，与迪拜帆船酒店一脉相传；楼顶设置直升机停机坪，亦可举办空中婚礼、酒会；508席客房及空中亲海花园设计，入住奢适无边；逐层贴身管家，提供绅士淑女式至尊服务；29栋海景别墅，独享私密天地；三大看齐米其林水准餐厅，美味纵贯中西；宴会会议厅，国际商务首选；精品峡谷商街及珍品艺术汇、雪茄吧、VIP电影俱乐部；九大主题泳池，纵享假日时光。  Our Service Commitment我们的服务承诺 Greet Customers Warmly 热情招呼迎客人Making customers feel special by addressing each customer by their name and eye contact.使每一位客人感到提到他们名字时他们是被特殊对待的。我们称呼客人的姓,并给予目光的交流。 Say Goodbye Warmly 温馨送行与道别Letting customers feel we see them off as friends, and, they will be welcomed back as family.让客人感受到我们像朋友一样的为他们送行，同时也像家人一样的欢迎他们再次回来。 Accept compliments humbly 虚心接受人赞美Graciously thanking customers and colleagues.真诚地感谢客人和同事。 Treat Others Respectfully 和气尊重待他人With warmth and humility, including customers, colleagues and the local community.热情和谦逊地对待客人、同事及当地社群。 Escort Customers Personally 亲自领至目的地 Rather than pointing out directions.而不仅仅指示出方向。 Answer the Phone Professionally 专业态度接电话Within three rings, with a smile in your voice and thanking the customer for holding.铃响三声内面带微笑地接起电话，并对客人的等候表示感谢。 Take Pride in Your Appearance 时刻专业的形象 Remembering that first impressions count. From the customer's point of view, you presents our hotel!牢记第一印象的重要性。在客人眼中，你就代表着酒店！ Work Safely and Cleanly 安全洁净地工作Taking pride in your workplace.对身处这样的工作场所感到自豪。 Taking Ownership 主人翁精神Build a high reputation with an uncompromising and seamless service delivery by taking our ownership.我们对于服务标准绝不妥协，我们以主人翁精神为客人提供无缝服务从而建立极好的声誉。 Our Benefits我们的福利 Insurance and Housing Fund 保险及公积金Fully covered Social Security and Housing Fund.全面的社会保险及住房公积金。Free Meals 免费用餐Associates may take free meals in the Associate Restaurant ( include days off ). 所有员工均可在员工餐厅免费用餐(包括休息日)。Free Dormitory 免费员工宿舍We will dedicate provide every associate comfortable dormitory, each room is equipped with air-conditioner and provides bedding.酒店为每位员工提供舒适的员工宿舍，每个房间均配备空调、WIFI及床上用品。Free Shuttle Bus 免费员工班车We will dedicate provide every associate comfortable shuttle bus.酒店为员工提供高档舒适的员工班车。Leave 假期Paid Annual Leave, Medical Leave, Marriage Leave, Maternity Leave and so on.带薪年假、病假、婚假、产假、护理假等。Training 培训Orientation Training、Job Skills Training、Cross Hotels (within same group) Training、Cross Department Training、Development Training、Corporate Specialization Training.入职培训、岗位技能培训、集团姐妹酒店交叉培训、部门交叉培训 、拓展培训、管理培训课程。 Associate Activities 员工活动HR department will organize various activities for associate, such as associate birthday party,Annual party, committee club, athletic contest.酒店人力资源部会定期为员工举办各种丰富多彩的活动，包括员工生日聚会、年度员工晚会、各类兴趣活动俱乐部、各种体育运动项目比赛等。We expect you join us！我们期待您的加入！  您可以通过以下方式联系我们： 酒店地址：海南省三亚市海棠区海棠北路24号交通指南：              方式一：公交-乘坐33路、35路公交车在海棠湾红树林度假酒店站下车；              方式二：自驾或乘坐出租车直达酒店；联系部门：人力资源部联系电话：0898—31877777转6503或6507 张女士/比先生电子邮箱：recruit.mth@mangrovetree.cn面试时请携带身份证原件；酒店招聘全过程不收取任何费用，请勿轻易相信任何收费的招聘或电话。