F&B Supervisor/Captain 餐饮主管/领班
3.5千-4.2千
停止招聘
发布于 01-12
F&B Supervisor/Captain 餐饮主管/领班
3.5千-4.2千
沈阳 | 经验不限 | 学历不限
停止招聘
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职位描述

【职位描述】

餐厅主管/领班的职位要求能够提供专业快捷的服务。通过成及库存控制来获得计划盈利。直接督导员工的工作,通过遵守餐厅和 本酒店的规章制度以确保为客人提供符合 标准的完美服务。
我将会做什么?
• 在整个工作过程中,始终保持高度的客户服务意识。
• 保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。
• 能够提出对酒店的运作及环境有益的意见或建议。
• 能够积极的向客人及供应商推荐酒店的服务及设施
• 熟悉掌握菜单及饮料单上的内容,并可以详细的给客人做出解释。
• 了解健康食品的要求,并可以给出适当的建议。
• 可以根据客人不同的国籍推荐菜单上的食品。
• 了解其他餐厅的菜肴,以便向客人推荐。
• 熟悉所有餐厅及酒店其他部门的营业时间。
• 控制每个人员的分配,以确保顾客的期望得到满足而达到预期的人员成本。
• 协助餐厅经理进行就职培训,及在职培训。
The Outlet Supervisor is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.

What will I be doing?
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Confidently know the food and beverage menu contents and explain them in detail to guests.
• Understand dietary requirements and offer appropriate suggestions.
• Familiarise with menu items of all other outlets to recommend guests to other outlets.
• Confidently know the opening hours of all restaurants and hotel outlets.
• Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost.
• Assist restaurant managers with training all team members for the ‘induction training’ and ‘on the job training’.
• Offer team members constructive feedback about their performance after every shift in an aim to develop their skills and confidence.
【任职要求】

希尔顿餐厅主管/领班职位始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位,您的态度、行为、技能和价值观应符合下列标准:
• 二至四年在四/五星级酒店的相关管理经验。
• 良好的英语口译及书写能力。
• 具有积极合作的精神。以热心的态度对待所有的工作, 并乐于利用一切机会学习技能以便于改进自己的工作的技巧。
• 具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情,包括任何工作要求的改变的。
• 具有较强的团队精神,通过合作及对同事工作的支持达到团队的共同目标。
• 领导技能及培训技巧。
An Outlet Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in 4 / 5-star category hotel.
• Good English skills, both verbal and written.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership and training skills.

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:良好
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公司地址
辽宁省沈阳市青年大街1-1号(市府恒隆)沈阳康莱德酒店
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简历处理率
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 外商独资.外企办事处
    企业性质
Welcome to Conrad Shenyang, a chic hotel in the heart of this historic city. Perfect for the smart-luxury traveler, our hotel resides on the top floors of Forum 66, the tallest building in Shenyang. Take in sweeping views from the Sky Lobby and every guest room and discover new favorite experiences among our premier restaurants, wellness facilities and event venues. The intuitive service and genuine care of Conrad staff ensures a relaxing, inspired stay.Welcome to join us!沈阳康莱德酒店,地处沈阳市CBD的核心位置。酒店位于市府恒隆广场66层至88层, 拥有270度宽阔视野,可将全城美景尽收眼底,是沈城的时尚新地标。酒店与市府恒隆广场直接相连,购物中心、电影院近在咫尺,毗邻众多高端写字间与知名企业办公室。从酒店出发,信步可达辽宁大剧院,亦可轻松乘车到达故宫、张氏帅府、北陵公园等知名景点,乘车前往沈阳北站也十分便捷。沈阳桃仙国际机场距酒店仅25公里,乘车前往仅需35分钟。诚挚期待您的加入!
辽宁省沈阳市青年大街1-1号(市府恒隆)沈阳康莱德酒店
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