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岗位职责:
1、掌握当日客情及餐饮活动
2、掌握当天到店及离店的重要宾客
3、在宾客到店之前准备好登记表、钥匙卡等以确保入住手续方便、快捷
4、与住店宾客保持良好沟通，以便了解宾客喜好，为宾客创造难忘的入住体验
岗位要求:
1、大专以上学历，有英语等级证书者优先2、具有良好的服务意识，团队协作精神以及良好的沟通、协调和应变能力
3、注重细节，工作有责任心，敢于承担责任，执行力较强
4、有上进心和良好的学习能力和抗压能力
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苏州高新区塔园路168号苏州香格里拉大酒店员工通道（狮山路地铁口2号出口） 
酒店业--国际高端酒店/5星级
100-499人
外商独资．外企办事处
苏州香格里拉屹立于苏州高新区核心商圈（狮山商圈）。客房楼层位于第28层至51层，因此被誉为“云端酒店”。从酒店步行可至大型购物中心，身居苏州地铁三号线狮山路站，临近一号线和五号线。毗邻苏州博物馆西馆，寒山寺，虎丘，拙政园， 苏州乐园森林世界及夏季水乐园等著名历史人文景点。距离苏州火车站仅需约15分钟车程。酒店拥有多家当地著名餐厅，譬如以苏帮菜闻名的香宫中餐厅，呈现国际风味美食的咖啡厅，西村日本料理餐厅。Shangri-La Suzhou is conveniently located in the core business district of Suzhou High-tech Zone (Shishan Business Circle). The guest room floor is housed on the 28th to 51st floors and is therefore known as the “Up in the Air” hotel. It is within walking distance from neighbouring shopping centre and Shi Shan Road Station of Suzhou Metro Line 3, and near Metro Line 1 and Line 5. Our hotel is adjacent to a number of famous historical and cultural attractions, such as Suzhou Museum West, Hanshan Temple, Tiger Hill, The Humble Administrator's Garden and Suzhou Amusement Land. The hotel is about 15 minutes’ drive from Suzhou train station. The hotel has a range of fine dining and casual eateries, for example: Shang Palace, Café Soo and Nishimura.
