1. Constant customer contact
directed towards existing customers and potential customers.与既有的客户和潜在的客户及合作伙伴保持密切的联系。
2. Identifies and handles sales
leads effectively and efficiently.高效认知和掌握销售线索。
3. Represents the hotel and
participates in domestic and international sales activities.代表饭店参加国际及国内的销售活动。
4. Creative contribution to product
and sales development.发挥创造力,为酒店的产品及部门做出应有的贡献。
5. Fulfills Customer Relationship
Management responsibilities and sales goals for defined customers through
planned customer interviews.仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。
6. During sales calls, carries out “cross
selling” in accordance with corporate and divisional guidelines.在销售拜访的活动中,按照集团和亚太区的集团规定实施交叉销售。
7. Monitors and reports on market
and competition within own market segment.在所负责的市场区域内,监视和报告市场及竞争者的情况。
8. Prepares and updates customer management
reports and ensures all necessary follow up work is carried out on time.准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。
9. Active distribution of product information
and creates awareness in the markets and business segments or responsibility.积极地传播产品信息,在负责的市场内营造饭店的知名度。
10. Participates in planning and
realization of sales campaigns together with Director of Sales & Marketing
within defined market segments.在所负责的区域内,与销售总监一起计划销售攻势,并确保其实现。
11. Active participation and
submission of reports at sales meetings.主动参与,完成各种销售报告。
12. Assists in planning and
coordinating sales activities and events.协助计划和配合销售活动。
13. Assists in coordinating the
development of all promotional material.协助配合开发制作所有酒店促销材料。
14. Managers account base and maintains
all customer information up to date manually and electronically.管理客户档案数据库。手工或以电脑更新客户档案。
15. Provides ongoing advice and
support to staff under his/her supervision.不断地对下属员工给予持续建议及支持。
16. Undertakes tasks as and when
requested to fulfill the marketing and sales objectives of hotel.执行上级要求的任务,完成市场销售目标。
17. Abides by the Sheraton Employee
Handbook.遵守喜来登酒店员工守则。
18. Abides by both the hotel and
Sheraton policies and procedures.遵守喜来登酒店的程序及政策。
19. Analyses, evaluates and improves
personal performance on a continual basis.评估个人表现,使之不断提高。
20. Ensure all employees dealing with
cash accounts need to sign the petty cash agreement, abide by all Marriott
International's policy especially "Marriott International Cash Over/Short
Policy" and the hotel's local cash over/short policy, and follow the cash
control procedures in lSRA and CSAT确保所有处理现金账务的员工都需签署备用金合约,遵守万豪集团的《万豪国际现金长/短款规定》和酒店本地的现金长短款政策,并遵循ISRA和 CSAT 中的现金控制流程
21. Carries out other tasks as directed
by the Director of Sales.
完成销售总监交给的其他任务。
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