• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住

Operational
营运管理
Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
确保拜访客人的专业性：运用凯悦的顾问式销售原则和市场营销分析报表工具理念。
Carefully plans Sales Calls into defined objectives.
根据既定的目标来计划拜访客人。
Maintains a detailed knowledge of hotel facilities, features and services.
保持对酒店的设施设备，特征和服务有具体的了解。
Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.
对竞争对手进行密集的调查，对其酒店产品知识有这透彻的了解。
Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Associate Director of Sales.
系统而有效地拜访现有的和潜在的范围之内的客户，把所得的发现和机会整合成报表并上交给销售部副总监。
Pre-qualifies and targets prospects, utilising Fidelio database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.
预先调查并设定主要目标，利用Fidelio数据库去制定适合而有效的销售策略，从而扩大酒店的市场份额。
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
通过直接的销售电话接触或书信沟通，维持酒店高度的公众知名度。
Professionally conducts routine telemarketing activities to identify new business opportunities.

General
总则
Ensures services provided by the Department are always available and are always carried out to defined Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
确保部门在任何时候都可以提供服务，而且所提供的服务必须符合部门运营手册标准：高效、一致、礼貌。
Attends and contributes to all Meetings as required.
出席参与所有相关的会议。
Ensures all employees provide courteous and professional service at all times.
确保所有的员工在任何时候都提供礼貌而专业的服务。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for prompt follow up.
礼貌而高效的处理客人和员工的咨询。如果不能即时找到合适的解决方案，在向客人或员工承诺跟进的同时应向上级汇报相关的投诉或问题。
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
充分了解雇员立法和劳资关系，理解并严格遵守员工手册、酒店消防、卫生、健康与安全等相关的规章制度。
Is actively involved in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
积极地为员工的福利、安全、发展和心身健康出谋献策，并给与有辅导性，可信度和建设性的回馈。
Ensures the highest standards of personal presentation & grooming.
确保个人精神面貌的高度标准性
Maintains positive guest and colleague interactions maintaining good working relationships.
发展良好的工作关系，维持与客人和同事之间的积极互动。
Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.
任何时候都展现有责任的管理和行为，为酒店管理层和凯悦国际建立正面的形象。

        大都会凯悦酒店，原名重庆解放碑凯悦酒店，座落于重庆商贸地区心脏地带-解放碑，是商业、娱乐、休闲的中心。凯悦HYATT，致力于成为客人，业主，员工以及社区和股东喜爱和尊重的酒店品牌。我们相信客人选择凯悦酒店是因为凯悦员工——是凯悦员工细致周到、体贴入微的服务让客人在凯悦酒店的经历美好而难忘。因此，员工是我们成功的关键，以人为本是我们坚信不移的理念。我们诚邀您的加入，同舟共济，闪耀重庆。