• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住

Operational
营运
Is responsible for maximisation of room sales and revenue for the Hotel and Company.
负责为酒店和公司创造最大限度的卖房收入。
Takes reservations and operates systems in accordance with minimum company standards.
按公司最小的标准做预订。
Fully conversant in the use of Spirit and Hotel’s property management system, Reserve 2.
完全熟悉使用酒店的财产管理系统。
Ensures a sales attitude is adopted at all times and maintains an awareness of sales opportunities within the Hotel and Company.
确保销售态度总是被采用且维持对酒店和公司里面的销售机会。
Knowledgeable with Hyatt hotels & resorts products in order to effectively promote them to guests.
明智有效地对客人促销Hyatt 酒店 & 渡假胜地的服务项目。
Trained in the Reservation Sales module and ensures consistent application of the methods thus achieving a high percentage of sales conversion from reservations enquiries.
培训销售方法且确保一致的申请方法如此达成来自预定询问的高百分比的销售转变。
Ensures the Assistant Manager-Reservations are kept informed of all developments within the department.
确定预定副理被告知所有在部门里面的发展。
Accepts and confirms customers’ requests for accommodation at Hyatt Hotels & Resorts, repeating all details to ensure accuracy in the data entered and providing them with a confirmation number
酒店和渡假胜地接受并且确认客户对住所的请求, 重复确定所有的细节且提供给他们准确性的数据。

General
总则
Reports for duty punctually wearing the correct uniform and name badge at all times.
每天总是纠正员工制服和名牌穿戴整齐。
Provides courteous and professional service at all times.
任何时间都提供礼貌且专业的服务。
Willing to attend hotel training sessions as scheduled to improve skills and knowledge.
积极参加酒店安排培训活动并把重心集中在提高技能和专业知识。
Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
以礼貌、高效的方式处理客人及员工的要求，遇到投诉或问题，如果不能马上找到解决办法，并给予迅速追踪。
Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
从在职员和劳资关系的法令立法中了解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。
Ensures high standards of personal presentation & grooming.
确保高水准的个人形象和仪容仪表。
Maintains positive guest and colleague interactions with good working relationships.
与客人和同事保持基于良好工作关系的接触。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。

        大都会凯悦酒店，原名重庆解放碑凯悦酒店，座落于重庆商贸地区心脏地带-解放碑，是商业、娱乐、休闲的中心。凯悦HYATT，致力于成为客人，业主，员工以及社区和股东喜爱和尊重的酒店品牌。我们相信客人选择凯悦酒店是因为凯悦员工——是凯悦员工细致周到、体贴入微的服务让客人在凯悦酒店的经历美好而难忘。因此，员工是我们成功的关键，以人为本是我们坚信不移的理念。我们诚邀您的加入，同舟共济，闪耀重庆。