• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住

行政
Administration
 
负责及时专业的回应所有电话和邮件询问。在常规联系方式无法发挥作用时，负责信息的分发及传递。
Respond to all telephone calls enquiries and e-mail in a timely and professional manner. Initiate the taking and the distribution of messages if the contacts are unavailable.
 
确保保持工作环境的五星级水准，并为所有客人留下积极的第一印象。
Ensure the maintenance of a five star environment and positive first impression for all guests.
 
确保准时、正确的完成所有的部门报告和信件。
To ensure that all departmental reports and correspondence are completed punctually and accurately.
 
填写前台值班记录并根据报告跟进相关事宜。
To maintenance reception log book and trace report and follow up accordingly.
 
协助评价与接待台相关的政策和程序，并根据实际需要不断改进并提高。
To assist in the review of all administrative policies and procedures relating to the reception desk, continually looking for methods to improve as required.
 
宾客服务
Customer Service
 
始终根据凯悦的品牌标准提供礼貌、专业、高效、灵活的服务。
To provide a courteous, professional, efficient and flexible service at all times
 
确保所有的宾客服务员始终提供礼貌、专业的服务。
Ensure all Guest Services Officers, Attendant provide a courteous and professional service at all times.

运作
Operational
 
协助健身中心区域顺畅有效的运行。
To assist in the smooth and efficient operation of the Fitness Centre area.
 
更新宣传材料。      
Keeps information material updated.
 
根据顾客意见调查结果，确保所有改进措施贯彻执行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
 
全面了解工作知识，能够根据服务标准对下属的工作起到监督，纠正和示范作用。定期回顾主要工序并根据最新发展趋势、顾客期望和运营指导思想进行相应修改。
To have a full working knowledge and capability to supervise, correct and demonstrate tasks to subordinates to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
 
协助回顾与前台接待工作相关的政策和程序，根据需要进行相应变更。
To assist in the review of all administrative policies and procedures relating to the reception desk, continually looking for methods to improve as required.
 
熟悉酒店所有服务项目和设备设施。
To be fully conversant with all services and facilities offered by the Hotel.
 
确保健身中心前台和周围区域的整洁有序。
To ensure that the Fitness Centre reception, and surrounding area is kept clean and organized at all times.
 
关注日常消耗品的用量和库存。
To monitor operating supplies and inventory levels.

        大都会凯悦酒店，原名重庆解放碑凯悦酒店，座落于重庆商贸地区心脏地带-解放碑，是商业、娱乐、休闲的中心。凯悦HYATT，致力于成为客人，业主，员工以及社区和股东喜爱和尊重的酒店品牌。我们相信客人选择凯悦酒店是因为凯悦员工——是凯悦员工细致周到、体贴入微的服务让客人在凯悦酒店的经历美好而难忘。因此，员工是我们成功的关键，以人为本是我们坚信不移的理念。我们诚邀您的加入，同舟共济，闪耀重庆。