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·根据顾客意见调查结果,确保所有改进措施贯彻执行。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
·确保根据凯悦酒店的标准提供礼貌、专业、有效及灵活的服务。
To provide a courteous, professional, efficient and flexible service at all times, following Hyatt Standards of Performance.
·负责指定工作区域所有职责和任务。关注、回顾重点任务清单,并根据行业趋势、客人期望和运营理念等对其进行修改。
To perform all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.
·以灵活的态度和熟练的技巧协助健身中心其他区域和其它的酒店部门。
To be entirely flexible and adept to rotate within the different sub departments of the Fitness Centre or any other Department of the hotel as assigned.
·熟悉酒店的设施及各项服务。
To be fully conversant with all services and facilities offered by the hotel.
·负责建立并负责指定区域的营业和关门程序。
To perform opening and closing procedures established for the Place of Work as assigned.
·确保工作区域和其他区域保持干净且整洁有序。
To ensure that the Place of Work and surrounding area is kept clean and organized at all times.
·保持周围环境的清洁。
Must keep all areas clean at all time.
·保持泳池设备和周围区域设施的良好状态。
Must upkeep all pool equipment in and around the deck.
·确保以恰当的方式使用泳池设备。
Makes optimum use of the pool equipment.
·完成其它与职责相关的任务。
Performs any job related duties and functions as directed.
补充说明:
Supplementary notes:
1 高中或以上学历;
High school or above;
2 四种泳姿标准;
standard of four swimming strokes;
3 持救生员上岗证。
Hold lifeguard certificate.