• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住

·Ensures that all Front Office employees deliver the brand promise and provide exceptional guest service at all times.
始终确保所有前厅员工实现酒店品牌的承诺并提供超出客人预期的服务。
·Ensures that Front Office employees provide excellent service to internal customers as appropriate.
确保前厅部员工提供给内部客人优质的服务。
·Assists in greeting and checking-in VIP and Long Stay guests.
协助问候和给贵宾及常住客人提供入住登记服务。
·Ensures that all Front Office employees are aware of current promotions, policies and other important information.
确保所有前厅部员工理解最新的促销，政策和其他重要信息。
·Ensures that all Front Office employees are familiar with the hotel’s products and services.
确保所有前厅部员工熟悉掌握酒店的产品知识及服务标准。
· Assist to implement consistent guest recognition programmes and maintains a relevant guest history database.
不断推行客人奖励项目并且更新客史数据。
·Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
礼貌且高效地处理所有内部及外部客人的投诉及要求，并跟进确保问题的圆满解决。
·Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
经常亲自确认客人在入住登记和办理离店时能否得到尽善尽美的服务。
·Spends time in Front Office areas to ensure that the area is managed well by the respective team and deliver the brand promise.
出现在前厅区域, 确保相应的班次有条不紊的运作并且实现酒店品牌的承诺。
·Maintains positive guest and colleague interactions with good working relationships.
维护客人与同事间的良好关系。
·Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.
确保客史档案的准确性，以及所有回头客能做提前登记。
·Coordinates VIP movements with relevant Departments as advised.
与相关部门协作，协调贵宾在店内的各项活动。

        大都会凯悦酒店，原名重庆解放碑凯悦酒店，座落于重庆商贸地区心脏地带-解放碑，是商业、娱乐、休闲的中心。凯悦HYATT，致力于成为客人，业主，员工以及社区和股东喜爱和尊重的酒店品牌。我们相信客人选择凯悦酒店是因为凯悦员工——是凯悦员工细致周到、体贴入微的服务让客人在凯悦酒店的经历美好而难忘。因此，员工是我们成功的关键，以人为本是我们坚信不移的理念。我们诚邀您的加入，同舟共济，闪耀重庆。