• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住

§  实现酒店品牌的承诺并提供超出客人预期的服务。
Delivers the brand promise and provide exceptional guest service at all times.
§  为内部的客人提供优质的服务。
Provides excellent service to internal customers as appropriate.
§  熟悉酒店的产品知识和服务标准以及政策。
Be familiar with the hotel’s products and services and policies.
§  礼貌且高效地处理所有内部及外部客人的投诉及要求，并跟进确保问题的圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
§  维护客人与同事间的良好关系。
Maintains positive guest and colleague interactions with good working relationships.
 
§  经常亲自确认客人在入住登记和办理离店时能否得到尽善尽美的服务。
Personally and frequently verifies that guests are receiving the best possible service during check-in and check-out.
§  确保客史档案的准确性，以及所有回头客能做提前登记。
Ensures that guest history records are accurately maintained and all repeat guests are pre-registered.

        大都会凯悦酒店，原名重庆解放碑凯悦酒店，座落于重庆商贸地区心脏地带-解放碑，是商业、娱乐、休闲的中心。凯悦HYATT，致力于成为客人，业主，员工以及社区和股东喜爱和尊重的酒店品牌。我们相信客人选择凯悦酒店是因为凯悦员工——是凯悦员工细致周到、体贴入微的服务让客人在凯悦酒店的经历美好而难忘。因此，员工是我们成功的关键，以人为本是我们坚信不移的理念。我们诚邀您的加入，同舟共济，闪耀重庆。