• 五险一金
• 带薪年假
• 技能培训
• 岗位晋升
• 包吃包住

Operational
营运管理
Supervises the overall maintenance function of the property, ensuring compliance with local regulations & Hyatt International standards of operation.
监管所有设备的正常运行,并且确保操作符合当地的规章制度及凯悦国际的标准。
Implements and audits a comprehensive Preventive Maintenance Programmes for all equipment and other assets in accordance with manufacturers’ specifications.
根据生产厂商的说明要求，对所有的设备和财产制定和审核一套全面的预防性维护计划。
Assist HR Check associate lockers on regular basis and ensure all equipment in the associate restaurant, Associate residence run smoothly.
协助人力资源部定时检查员工更衣室、员工餐厅和员工宿舍各项设施/设备，确保设施/设备正常运作。
Ensure all equipment’s is inspected base on the time line of legal request.
确保工程部使用的所有设备按时参加当地政府/国家的检验检查。
Monitor and ensure all equipment follow local government and Hyatt international operation standard.
监督所有设备的功能，确保符合地方法规和凯悦国际的标准。
Carries out and supervises the regular Guestroom Servicing Programme according to the established schedule.
根据已确定的时间表开展及监督有序的客房维修程序。
Supervises all maintenance activities to ensure the “Primary Plant” provides continuous and consistent utilities required for operations.
监督全部维护保养工作，确保主机房按照营业要求能够持续不断的有效运作。
 
General
总则
Ensures services provided by the department are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.
确保部门员工提供高效、连贯并且有礼貌的服务，同时符合部门操作守则所规定的标准。
Attends and contributes to all Meetings as required.
积极参与所有要求参加的会议。
Ensures all associates provide courteous and professional service at all times.
确保所有员工始终如一的提供礼貌而专业的服务。
Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
礼貌而高效的处理顾客和员工的提问，如若无法立即解决需汇报投诉和问题，要及时回馈和跟进。
Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.
了解雇员立法和劳资关系，严格遵循员工手册的规章准则、酒店雇用政策、卫生政策和健康安全政策。
Is actively involved in the welfare, safety, development and well-being of associates providing advice, counselling and truthful, diplomatic feedback.
积极提供有关员工的福利、安全和发展等方面的意见，实事求是的反馈现状。
Ensures high standards of personal presentation & grooming.
高标准的要求个人的言行举止和衣着装扮。
Maintains positive guest and colleague interactions with good working relationships.
保持好积极正面的顾客关系和同事关系。
Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.
始终如一的坚持负责任的态度和行为举止，积极正面的体现凯悦国际和酒店的标准。
Assists in providing decorations for special theme parties and other promotions as necessary.
如有必要，协助布置特殊主题的聚会和促销活动。
Liaises with the operation departments on anticipated functions or projects and provides necessary assistance as requested.
联络营运部门，了解其功能和方案，提供必要的协助。
Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
承担合理的工作职责和第二职责，并根据酒店、行业和公司的需要做相应的调整。

        大都会凯悦酒店，原名重庆解放碑凯悦酒店，座落于重庆商贸地区心脏地带-解放碑，是商业、娱乐、休闲的中心。凯悦HYATT，致力于成为客人，业主，员工以及社区和股东喜爱和尊重的酒店品牌。我们相信客人选择凯悦酒店是因为凯悦员工——是凯悦员工细致周到、体贴入微的服务让客人在凯悦酒店的经历美好而难忘。因此，员工是我们成功的关键，以人为本是我们坚信不移的理念。我们诚邀您的加入，同舟共济，闪耀重庆。