· 确保根据凯悦资深销售原则和智能销售理念进行专业的电话销售
Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
· 根据既定目标细心制定销售通话
Carefully plans Sales Calls into defined objectives.
· 详细了解酒店设施,功能和服务
Maintains a detailed knowledge of hotel facilities, features and services.
· 对广大的竞争者 进行研究,并维护酒店的产品知识
Conducts extensive competitor researches and maintains excellent product knowledge of the Hotel.
· 系统有效的对指定部门进行帐户分类,并将结果和机遇报告给销售经理/销售部副总监
Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager / Associate Director of Sales.
· 跟进销售咨询,并确定潜在生意的意向。
Follows up sales leads to identify prospects.
· 通过直线邀约的电话联系和通信设备确保酒店高层的接触
Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.
· 专业的指导电子市场活动
Professionally conducts routine telemarketing activities to identify new accounts.
· 必要时,将酒店的娱乐和运行介绍给客户
Entertains and conducts hotel inspections to clients whenever required.
· 建立和维护已有客户群,并不断发展 新的客户
Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.
· 完成月度和年度的个人目标,以及房间收入的部门目标
Achieves the monthly and annual personal target and the segment target room night production and room revenue.
· 同相关部门协调合作,确保客人的要求和期望达到满足
Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.
· 准备和确保所有的事件命令都及时的传达给相关部门
Prepares and ensures all Events Orders are distributed to concerned departments on a timely manner.
· 在销售部经理不在时,协助完成其任务
Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.
其他:
此岗位针对会议/宴会销售,
需要有高星级酒店宴会厅 / 销售部经历。
不满足该条件的请勿投递,谢谢您的配合。