职位描述:
- Handle guest check-ins and check-outs, currency exchanges.
- Give quick response to each guest.
- Do best to serve guest.
- Be working in a professional manner at all times.
* Handle guest check-ins and check-outs, currency exchanges.
* Perform guest registration and room assignment and accommodate special requests of all customers.
* Ensure and encourage all guests are enrolled in our Marriott Rewards Programme upon check in to achieve target.
* Ensure proper credit when checking out guests and provide the guests with a 0 balance invoice.
* Handle late charges according to the procedure.
* Perform room upselling and achieve goals.
* Ability to deal with the public in a professional and courteous manner.
上海万豪虹桥大酒店位于距虹桥开发区中心3公里处,是一家豪华五星级酒店。酒店靠近上海世贸商城及国际展览中心,10分钟便可抵达光大会展中心,瞬间可至虹桥机场,经延安路高架可达市中心、外滩及浦东机场。在酒店的正对面是新建成的双层7000平方米的国际农展中心,可举办各种展览。上海万豪虹桥大酒店作为一家豪华五星级酒店拥有321间客房及套房,包括豪华客房176间,行政客房及套房共计145间。美不胜收的酒店空中花园景观尽收眼底,提供共计2,400平方米的会议和宴会场地及设施,位于一楼的酒店大堂酒吧,万豪咖啡厅,行政酒廊,以及位于三楼的游泳池与健身中心,均为来自五湖四海的宾客提供了住宿、餐饮及休闲娱乐的各类舒享场所。离上海虹桥国际机场距离(公里):4离浦东国际机场距离(公里):60离上海火车站距离(公里):13 离市中心距离(公里):11 离虹桥开发区距离(公里):2.5 周围景观:农展中心、上海动物园