招聘酒店大堂副理_杭州天伦大酒店管理有限公司青芝坞分店招聘信息-最佳东方

岗位职责
1.协助酒店高级管理层负责及整个酒店的运作收集对客服务过程中所产生的问题信息。
2.大堂副理在房厅部经理的直接领导下，在当班期间负责整个酒店的正常运作。
3.要负责处理宾客的问题和投诉。
4.要负责重要宾客的迎领工作。
5.进行整个酒店的安全和日常的设备检查工作。
6.解决当班期间发生的安全问题。
7.向其它班次协调交班记录上需要沟通的事项。

岗位要求
1.大专以上学历，有同岗位工作经验2年以上。
2.能用流利的英语从事前厅服务形象气质佳，精通电脑操作。
3.仪表端庄，热爱酒店工作，钻研业务，反应敏捷，善于交际具有较好的管理和协调能力，能够很好的发挥其管理、领导和监督的作用。
4.注重细节，工作有责任心，敢于承担责任，执行力较强。
5.有上进心和良好的学习能力和抗压能力。

Hangzhou Tianlun Hotel Management Co., Ltd. was founded in 1995 and is wholly owned by Zhejiang Zhongtian Industrial Group. It owns brands such as Tianlun Hotel and Tianlun Boutique Hotel. Its original address was No. 124, Shuguang Road. In 2018, due to the construction of the subway, it was relocated to Qingzhiwu, sharing the same address with the Qingzhiwu Branch of Hangzhou Tianlun Hotel Management Co., Ltd. (Tianlun Boutique Hotel).Tianlun Boutique Hotel is located at No. 69, Yugu Road (entrance of Qingzhiwu). It is adjacent to the old campus of Zhejiang University and the Botanical Garden, and it takes about 15 minutes to walk to the West Lake. The entire hotel takes bricks, tea and Song Ci poetry as cultural elements, decorated with ink painting style of Jiangnan and classical seal engraving. The business areas of the hotel are divided into guest rooms, a Chinese restaurant on the first floor, and a Roof Garden on the fourth floor. The Chinese restaurant mainly serves Zhejiang cuisine, integrating the characteristics of dishes from various regions. Its ingredients are mainly from the fish in Taihu Lake and fresh ingredients near Hangzhou. Crabs are available all year round. After more than 20 years of careful building and accumulation, it has become a well-known restaurant for crabs in Hangzhou. The annual Lake Crab Festival starting in September is a grand event for crab eaters in Hangzhou. There are about 35 guest rooms, which are decorated in a new Chinese style, integrated with Longjing tea culture in Hangzhou, and are very popular among overseas tourists. The Roof Garden restaurant is located on the top floor of the hotel, overlooking the entire Qingzhiwu scenic area. The roof garden platform is the preferred place for holding various parties and gatherings. 杭州天伦大酒店管理有限公司创立于1995年，由浙江中田实业集团全资控股，拥有天伦大酒店、天伦精品酒店等品牌。原址在曙光路124号，2018年因配合地铁施工，整体搬迁至青芝坞，与杭州天伦大酒店管理有限公司青芝坞分店（天伦精品酒店）同址。天伦精品酒店西湖店位于玉古路69号（青芝坞入口处），毗邻浙江大学老校区和植物园，步行至西湖边约15分钟左右。整个酒店以青砖、茶叶、宋词为文化元素，并配以水墨江南的修饰和古典印章的点缀,营业区域分为客房、一楼中餐厅和四楼空中花园（Roof Garden）。中餐厅以江浙菜系为主，融合各地菜肴特色，取材自太湖的鱼鲜和杭州附近的新鲜食材，一年四季蟹源不断。经过二十余年的精心打造和沉淀积累，现已成为杭州吃蟹的知名餐厅，每年九月开始的湖蟹节更是杭城食蟹客的一次盛会。客房约三十五间，以新中式的装修风格融合杭州本地的龙井茶文化，在海外游客中的知名度很高。Roof Garden餐厅位于酒店的顶楼，俯瞰整个青芝坞景区，屋顶花园平台是举办各类Party聚会的首选之地。—————————————————————————————————————————————————————————————————————————————————————————————————————— 需订房订餐的宾客敬请拨打：86-571-81968989