招聘预订部主管Reservation Supervisor_苏州中茵皇冠假日酒店Crowne Plaza Suzhou招聘信息-最佳东方

Promote the Hotel’s (and JHM generally) products and services
推銷酒店（以及整个乔盈酒店集团）的产品和服务
Prepare and execute action plans which increase reservation sales and associated business
准备和执行增加预订销售和相关业务的工作计划
Maintain knowledge of special rates/ offers/ promotions
掌握关于特价，优惠，促销活动的信息
Prepare reservation sales reports
准备预订销售报告
In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席的情况下主持交接班说明会，确保员工了解酒店的活动和运营要求
Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
与前厅部经理或财务经理联系所有要求信用审批的预订事宜
Works with superior on manpower planning and management needs
和上级一起进行人力规划和管理需求。
Works with superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务
Maintain a high level of product and service knowledge about all JHM Hotels in your region
充分了解所在地区的乔盈酒店集团成员的产品和服务

Develop and maintain a regular pattern of sales calls
发展和保持定期进行销售拜访的模式
Record and process reservations made by phone/fax/email
记录和处理通过电话，传真，电子邮件进行的预订

Accept wait list reservations
接受等待名单预订

Process amendments to reservations such as extensions, early departures, etc
修改延期和提前离店等特殊情况的预订记录

Manage “no show” reservations by investigation and recording of same
调查和记录未按预订抵店的预订情况

Record special billing arrangements for groups and conventions
对团队和会议的特别账单安排进行记录
Monitor reservation levels and inform Managers of current and future occupancy rates
监测预订情况，并向经理通报目前和将来的入住率

Prepare reports as requested (eg to travel agents, business houses etc)
按照要求准备报告（如给旅行代理和商业机构报告等）

中茵集团旗下五星级酒店——苏州中茵皇冠假日酒店Crowne Plaza Suzhou，由世界的最大的酒店管理集团——洲际酒店集团InterContinental Hotels Group管理。洲际酒店集团是响誉世界的品牌集团，至今已有200年的历史。在全世界100个国家拥有旗下所管理、租赁、授特权经营的酒店4150多家。现洲际集团的全球总部在英国伦敦，亚太区总部在新加坡。“洲际”旗下的酒店品牌有洲际酒店（InterContinental Hotels & Resorts），假日酒店（Holiday Inn），皇冠假日酒店（Crowne Plaza Hotels & Resorts），智选假日（Holiday Express），英迪格(Indigo)品牌酒店 ,Candlewood品牌酒店 ,Staybridge公寓式酒店以及华邑（Hualuxe）展示中华传统待客之道的品牌酒店。