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【岗位职责】
1、协助宾客提拉行李及行李寄存服务。
2、为有需要的宾客提供委托代办服务。下雨天为宾客提供雨伞租借服务。
3、确保交班本上记录的每一件事情都已经落实。
4、确保所接收的行李和包裹的安全,并存放在合适的地方。
5、事先检查所有抵达和离店团队的分房名单。
6、记录未完成的工作交给下一个班次。
7、管理行李房,确保行李房干净、接收、存放行李和其他任何物品以及宾客的遗留物品的处理要按照正确的程序进行。
【岗位要求】
1、大专学历或同等文化程度。
2、工作认真、作风细致、吃苦耐劳、反应灵活。
3、能进行英语日常会话,开展对客服务。
金陵饭店,一个富有传奇色彩的民族酒店品牌,中国现代酒店业的先行者, 1983年10月建成开业,以“神州第一高楼”蜚声海内外,东方神韵和国际品质的交融使“金陵”成为中国酒店业的服务经典。“金陵”开业至今三十载,接待了数百位政要,五千余名流,两千三百万海内外宾客,“细意浓情”之服务享誉国际,彰显中国酒店业的“金陵风范”。 2002年10月,金陵饭店成功改建为南京金陵饭店集团有限公司,同年12月金陵饭店集团控股设立了金陵饭店股份有限公司,并于2007年4月在上交所成功上市,成为全流通后国内酒店业首发上市第一股,江苏省首家上市旅游企业。“金陵”所经营、管理的品牌酒店已达130余家,跻身国际酒店管理品牌前列。 而今,“金陵”又在续写新的传奇。金陵饭店扩建工程——金陵亚太商务楼已拔地而起,主楼高242米、57层,集超五星级酒店、5A智能写字楼、会议展览、精品商业于一体,雄踞中华第一商圈——新街口CBD核心区域,与金陵饭店交相辉映。建成开业后,金陵饭店与亚太商务楼客房总数近千间,将成为江苏地区规模最大的五星级酒店综合体。 一流的企业需要一流的人才, “以人为本”的兴业理念已完全融入“金陵”企业文化之中。“金陵”将提供行业内富有竞争力的薪酬待遇和全面的福利保障,创造充分发挥个人能力和才华的舞台。值此“金陵”事业快速发展之际,我们热忱欢迎有志之士加盟,与“金陵”共发展! Controlled by Jinling Holdings Ltd., the Jinling Hotel Corporation was established on December 2002 and listed on April 2007 on the Shanghai Stock Exchange, which made it the first IPO in China’s hotel industry after full circulation and the first publically-traded tourism company in JiangsuProvince. With the mission to create a century-old Chinese national brand and its strategic process of sustainable development, the company vigorously implements its brand strategy to optimize industrial distribution, promote capital operation and make innovations in management, which has driven brand operation and capital expansion, and achieved constant breakthroughs in business performance despite severe challenges. From 2003 to 2012, the revenue of the company has increased by 165%, net profits have increased by 810%, and net assets by 462%, performances which have ranked 1st in Jiangsu province’s hotel industry and among the best in China for 29 years. The number of Jinling member hotels has reached 135, ranking 48th among the “World’s 50 Largest Hotel Groups, and the group also boasts the largest number of five-star hotels managed by Chinese. The expansion project of the Jinling Hotel Nanjing’s AsiaPacificTower covers an area of 170,000 square meters and has 57 floors. After it begins operation, the total number of guest rooms of the Jinling Hotel Nanjing will reach about 1,000, making it the largest five-star hotel complex in Jiangsu province; the 1300 mu Jinling Tianquanhu Eco-Tourism Park in Xuyi, Jiangsu Province is moving forward steadily, and will become a first-class ecological leisure resort. We sincere expecting you to be one of us.联系电话:(86-25)84711888-84661Email:hr@jinlinghotel.com