• 五险一金
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 技能培训
• 领导好
• 管理规范
• 包吃包住

岗位职责
1. Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in
2. Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.
3. Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.
4. Good understanding of hotel operations, practices and procedures.
5. Keep quality service standard to internal and external guests
1、为顾客提供热情周到的接待，有效率的登记入住。
2、为客人提供热情周到的服务，回答客人的问题，提供信息。
3、快速有效的退房手续，确保顾客满意的离开。
4、了解酒店运营模式及程序。
5、保证向酒店内部和外部客人提供高质量的服务
 
 
Job Specification职位要求:
Good communication skills and service oriented.
具有良好的沟通能力和服务意识。
Fluent in English.
英语流利。

Mercure Beijing Downtown 北京华腾美居酒店 Mercure Beijing Downtown is a new 373 room hotel including 19 duplex and 38 suite rooms. Situated near the central business district, south of Chang’an-Jianguo Avenue, and positioned strategically between East 3rd and 4th Ring Roads. Facilities include two restaurants and a lobby lounge, a fitness centre, business centre, and indoor swimming pool .In addition, there is a pillar-less ballroom, seven meeting rooms and parking for 100 cars. The hotel is only 40 minute’s drive from the airport and within close proximity to major railway stations. 北京华腾美居酒店拥有373间客房，包括19间复式客房与38间套房，毗邻CBD中央商务区。位于北京市建国路（长安街）南，东三环与东四环之间。华腾美居酒店拥有两个餐厅、大堂吧，健身中心、商务中心、室内泳池。除此之外，酒店还配有宽敞无柱式宴会厅，七间会议厅以及可以停放100辆车的停车位。酒店紧靠北京主要轨道交通站点，距离机场只有四十分钟车程。  北京华腾美居酒店真诚的邀请酒店业人才加入我们的团队：酒店于周一至周五上午9：00至10：30，下午13：00至16：00公开面试，届时请您带好相关资料直接前往酒店进行面谈，具体为： 一张一寸免冠照片、身份证-、相关工作证明、学历证书及岗位资格证书等地址：北京市朝阳区西大望路甲16号院内。乘坐地铁一号线，大望路站下车，B1口出，南行800m，金港国际北侧。地铁7号线九龙山站，E出口沿西大望路向北步行约7分钟即可抵达酒店。北京华腾美居酒店人力资源部。北京华腾美居酒店欢迎您的加入！