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岗位职责
1、 熟知当天订餐情况，注意记录宾客的特别活动(如生日庆祝会)，应及时向主管汇报。
2、 替宾客存取保管衣物，并询问有无贵重物品，贵重物品提醒宾客自行保管。
3、 迎接宾客，引导宾客到预订台位或宾客满意的台位。
4、 客满时，负责安排好后到的宾客，使宾客乐于等位。
5、 随时注意听取宾客的意见，及时向上级反映。
6、 随时注意在接待工作中的各种问题，及时向上级反映和协助处理。
7、 掌握和运用礼貌语言，负责接听电话，宾客电话订餐应问清楚基本信息。
8、 向客人介绍餐厅各式菜点、各种饮品和特式菜点，吸引宾客来餐厅就餐。
岗位要求
1、高中毕业或具有同等学历，经过餐饮服务培训，有一定的日常外语会话能力。
2、有熟练的服务技能技巧和一定的应变能力，能妥善处理服务中出现的一般性问题。
3、掌握餐厅服务规程，了解餐厅各种菜肴的基本特点和简单的烹制方法。
4、工作主动、热情、认真，责任心较强。
5、身体健康，仪表端庄。
语言能力：中国普通话-一般年龄要求：18-50岁 
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三亚市三亚湾路199号 
酒店业--国内高端酒店/5星级
100-499人
股份制企业
三亚天通富禾酒店，是一座设计理念超前、服务设施人性化的一线海景五星级酒店，具有浓郁的北美风格，位于美丽而宁静的三亚湾，距离三亚凤凰机场仅8分钟车程。363间（套）豪华典雅，恬静舒适的海景客房，包括9间独具特色复式套房，46间宽敞明亮的一线豪华海景套房，天通套房尽享君临尊位，无敌海景。全部房间设计角度均可以饱览三亚湾椰梦长廊秀美海景。房间设施现代豪华，全部客房配置37寸高清液晶电视，多功能软硬分区床垫，高速因特网接入，所有阳台齐备天然氯化物/硫化物温泉泡池。观海、泡浴，至多超值享受令宾客流连忘返！我们的目标是创造一种新的度假方式，创造更美的环境，共享椰海怡景，致力于为宾客提供热情周到、无微不至的人性化服务。让每一位员工和酒店一起成长、一起进步是我们的追求目标，尊重和关心每一位员工是我们的郑重承诺；我们将努力为您提供一个愉快的工作环境并让您受到良好的职业教育。在此,我们真诚邀您加盟本酒店，让我们携手并进，在美丽的三亚湾共创三亚天通富禾酒店美好辉煌的未来，也创造您人生事业的辉煌。 TimTon FuHe Hotel Sanya is a seascape five-star hotel with advanced design concept, humanized service facility, and strong North America style, it's located in the beautiful and charming Sanya Bay. only eight minutes drive away to Sanya Pheonix International Airport. 364 rooms and suites of luxury and elegance, tranquil and comfortable guest rooms which including 9 unique loft suites, 37 spacious and bright first class deluxe sea view suites, the presidential suite can make you fully enjoy regnant and respected status, as well as the invincible sea view. Design view of all the rooms can completely enjoy the graceful seascape of Coconut Dream corridor in Sanya Bay. The establishments of all the rooms are modern and luxury, all the guest rooms are allocated with 37 inch high definition LCD TV, multi-functional soft and hard partition mattess, high definition Internet access, all the terrace equipped with natural Niton hot spring bathtub. Viewing the sea and taking the bath, a great many of overbalanced enjoyment can make you enjoy your holiday while resting and recreating at leisure. Our aim is to create a new style holiday, to create a more beautiful environment, to share the nice scenery; we are committed to providing hospitality and excellent personal service to guests. Every employee can grow together with our hotel is our goal; to respect and to care every employee are our permanent commitments; we will try our best to provide you a pleasant working environment and we will help you to get more career education. Therefore, we sincerely invite you to join the hotel, let’s go hand in hand to create our brilliant future in TimTon FuHe Hotel SanYa.
