• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好
• 人性化管理

1.Consistently offer professional, friendly and engaging service
2.Maintain high standards of personal appearance and grooming outlined by FHR grooming policy for all colleagues
3.Must have a professional image and personality exuding confidence and leadership skills
4.Professionally and independently handle guest issue and report the issue log accordingly
5.With the support of the Director of Experience handle all recruitment and development needs of the Guest Services Team.
6.Work in complete unison with Director of Experience, Fairmont Gold Manager and Assistant Chief Concierge to deliver the “Best in Class” arrival/departure experiences and unique service experiences for all guests during their stay.
7.Work in conjunction with Security personnel in managing a luxurious experience in our Lobby at all times.
8.Maintain ongoing training programs to ensure highest level of service consistency
9.Maintain highest level in standards for Sense of Arrival at all times for guests and Special events
10.Maintain sense of lobby presence and guest assistance at all times.  Supporting the MOD Program and being a Lobby Ambassador
 
1.持续为客人提供专业，友好，周到的服务。
2.维持高标准的个人形象和仪容仪表。
3.必须有专业形象和自信的领导力。
4.能专业独立的处理客人投诉并做好相应记录
5.在前厅部宾客体验总监按的帮助下，处理好招聘和团队发展的工作。
6.与宾客体验总监，费尔蒙金樽经理，礼宾部主管一起紧密合作，为客人传递好的入住体验。
7.与安保部合作，共创一个奢华的大堂体验。
8.维持持续的培训计划，确保高质量的服务水平。
9.为客人提供好的入住体验。
10.确保大堂出现率，为客人提供帮助。支持MOD计划，成为一个大堂大使。

We are committed to fostering an equitable, diverse, and inclusive workplace, and provide equal opportunities to every candidate based on their capabilities and potential.
我们致力于构建一个平等、多元且融合的工作环境，并将基于能力与潜力为每一位应聘者提供平等的机会。

费尔蒙酒店及度假村拥有过百年奢华酒店的营运经验，在全球各国拥有风格各异的酒店及享誉世界的声誉。由费尔蒙集团管理的上海和平饭店以其富丽奢华、悠久历史在远东地区傲视群雄。Fairmont Hotels & Resorts boasts over 100 years of luxury hospitality experience, with a distinctive collection and a worldwide reputation for excellence.Managed by Fairmont Hotels and Resorts, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows that of any other hotel in the Far East.我们相信我们的同仁“Colleagues”就是我们成功的基础，我们热衷于发掘及培养人才，并为其提供业内领先的培训及发展项目。We believe that our “Colleagues” are the foundation to our success. We are passionate about developing talent, and we provide incomparable industry-leading learning and development programs.和平饭店现诚邀热爱酒店业，对服务工作孜孜不倦的精英们莅临现场招聘会, 加入费尔蒙大家庭！We sincerely invites passionate, determined individuals to attend our recruitment day and join the Fairmont Family.An Extraordinary Company.An Extraordinary Career.一个激动人心的未来正在等着你！***请将您的中文及英文简历，附带个人近照，并注明您想应聘的职位，电邮至candy.li@fairmont.com***Please send your CV in both Chinese and English and a recent photo, indicating what position you is applying for, to candy.li@fairmont.com.