• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 包吃包住
• 领导好
• 人性化管理

1. An ambassador of Willow Stream Spa Service Promises in all interactions.
在任何时刻都担任蔚柳溪水疗的形象大使角色。
2. Provide a level of service which exceeds all guest expectations by completing all treatments in a consistently thorough manner, in the time allocated and by treating all clients with individual attention and focusing on the guest experience.   
持续的提供能超越客人期待的优质性服务，把客人当作独一无二的个体对待，客人的水疗体验是我们关心的重点。
3. Develop and maintain appropriate and quality relationships with regular spa guests, being flexible with scheduling of roster to accommodate upon request.  
 与常客建立适当的友好的关系，在要求下对工作时间应具有灵活性。
4. Possesses knowledge of all aspects of Willow Stream Spa operations including telephone usage, guest relations, retail products and sales and spa services and facilities.    
具有全面的水疗管理知识包括电话接听，宾客关系，零售产品知识、销售，服务和设施。
5. Review guest’s medical history/waiver and all information in Spa Soft and reiterate concerns and requests directly with guest prior to performing each treatment.   
检查客人的医药史和所有的相关信息以及问询客人体验期间所有的意见和需求。
6. Guests’ personal and medical information is kept within the work environment and privacy is always respected and handled with absolute discretion.    
客人的私人和医药信息将会被妥善保管和尊重。
7. Handle guest complaints immediately and solve problems to the best degree possible – ensuring each facet of the spa treatment is explained clearly in the first instance, and providing as much information as possible if problems occur – filling up a Spa Incident Report or Skin Reaction Report if needed.    
及时处理和解决客人投诉，首先确保护理的每个细节的使用说明的清楚明白性，然后尽可能的提供大量的信息当投诉发生时—填写事故发生表或皮肤测试报告如果有需要。

费尔蒙酒店及度假村拥有过百年奢华酒店的营运经验，在全球各国拥有风格各异的酒店及享誉世界的声誉。由费尔蒙集团管理的上海和平饭店以其富丽奢华、悠久历史在远东地区傲视群雄。Fairmont Hotels & Resorts boasts over 100 years of luxury hospitality experience, with a distinctive collection and a worldwide reputation for excellence.Managed by Fairmont Hotels and Resorts, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows that of any other hotel in the Far East.我们相信我们的同仁“Colleagues”就是我们成功的基础，我们热衷于发掘及培养人才，并为其提供业内领先的培训及发展项目。We believe that our “Colleagues” are the foundation to our success. We are passionate about developing talent, and we provide incomparable industry-leading learning and development programs.和平饭店现诚邀热爱酒店业，对服务工作孜孜不倦的精英们莅临现场招聘会, 加入费尔蒙大家庭！We sincerely invites passionate, determined individuals to attend our recruitment day and join the Fairmont Family.An Extraordinary Company.An Extraordinary Career.一个激动人心的未来正在等着你！***请将您的中文及英文简历，附带个人近照，并注明您想应聘的职位，电邮至candy.li@fairmont.com***Please send your CV in both Chinese and English and a recent photo, indicating what position you is applying for, to candy.li@fairmont.com.