- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
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Responsibilities:
任务和责任:
· Handle inquires andbookings in accordance with the department’s standard.
· 按照部门工作程序处理客房的预订和咨询。
· Reviews and deals withthe daily reservations.
· 检查处理日常预订工作
· Records and processesin-coming reservations.
· 记录所有新进的预订
· Records and processesgroup reservations.
· 记录并处理团队预订
· Ensures all facts of areservation have been actioned. Example: Transportation, Amenity and specialrequirement etc.
· 确保所有与预订有关的事宜都作妥善处理。
· Provides information toclients on hotel services, activities and attractive for the area.
· 向客人提供有关酒店服务,活动和观光景点的信息
· Processescancellation/amendments to reservations (extension, early departure,etc.)
· 处理取消,更改预订(诸如:延住和提早离开等等)
· Investigates and handlesno show reservations.
费尔蒙酒店及度假村拥有过百年奢华酒店的营运经验,在全球各国拥有风格各异的酒店及享誉世界的声誉。由费尔蒙集团管理的上海和平饭店以其富丽奢华、悠久历史在远东地区傲视群雄。Fairmont Hotels & Resorts boasts over 100 years of luxury hospitality experience, with a distinctive collection and a worldwide reputation for excellence.Managed by Fairmont Hotels and Resorts, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows that of any other hotel in the Far East.我们相信我们的同仁“Colleagues”就是我们成功的基础,我们热衷于发掘及培养人才,并为其提供业内领先的培训及发展项目。We believe that our “Colleagues” are the foundation to our success. We are passionate about developing talent, and we provide incomparable industry-leading learning and development programs.和平饭店现诚邀热爱酒店业,对服务工作孜孜不倦的精英们莅临现场招聘会, 加入费尔蒙大家庭!We sincerely invites passionate, determined individuals to attend our recruitment day and join the Fairmont Family.An Extraordinary Company.An Extraordinary Career.一个激动人心的未来正在等着你!***请将您的中文及英文简历,附带个人近照,并注明您想应聘的职位,电邮至candy.li@fairmont.com***Please send your CV in both Chinese and English and a recent photo, indicating what position you is applying for, to candy.li@fairmont.com.