• 人性化管理
• 补充医疗保险
• 员工关怀
• 入职伙伴
• 丰厚薪酬福利
• 全球职业发展
• 五险一金
• 节日礼物
• 带薪年假
• 包吃包住

SCOPE 范围
To
contribute to and to support Kempinski’s vision of becoming the undisputed
leader in the hospitality industry, making our food & beverage offer a key
differentiating factor for the Kempinski brand. The Assistant Director of Food
& Beverage must grow into the position of Food & Beverage Head of
Department.
协助并支持凯宾斯基愿景，使之成为无可争议的酒店行业领导者，打造一个非比寻常的凯宾斯基餐饮品牌。餐饮部副总监应成长为餐饮部总监的职位。
OVERALL
OBJECTIVES 总体目标
The job of Assistant Food & Beverage Manager is
executed satisfactorily when:
餐饮部副经理的工作范畴应确保完成以下职责：
All rules & regulations are
     strictly established and adhered within the hotel including hotel’s policy
     on fire and safety as well as hygiene regulations including HACCP.
严格执行酒店内部所有规章制度和法规，包括酒店消防和安全政策，以及卫生法规，包括《危害分析及关键点控制管理体系》。
The sales are driven to full
     potential in specific outlets as appointed by Food & Beverage Head of
     Department.
在特定的部门由餐饮部主管人员指派，创造销售潜力最大化。
All costs are in line with sales
     without compromising quality.
始终保持销售成本与服务质量成正比，确保服务质量。
The department or appointed
     outlets are driven in an entrepreneurial manner, looking for opportunities
     to generate more business at all times.
发扬部门或指定分部门主人翁意识的工作表现，寻找机会，创造企业业务生产最大化。Innovation and new ideas are fostered, implemented and
     shared with other hotels via corporate office.
与企业其他酒店共享创新和新理念的培养。
The employee is ready to assume the position of Food &
     Beverage Head of Department in Kempinski Hotel Beijing Yansha
     Center or in other Kempinski properties.
员工已经准备好担任北京燕莎中心凯宾斯基饭店或其它凯宾斯基饭店餐饮管理负责人。
At Kempinski, Talent Development is a management responsibility and
consequently an integral and important part of daily activities. 
在凯宾斯基，人才发展是管理层的责任，同时也是日常工作中不可或缺的重要组成部分。
The Assistant Food & Beverage
Manager is responsible of the following Talent Development tasks for their department:
餐饮部副经理负责开展本部门的人才发展计划
Support and implement new Talent Development
     initiatives.
支持并实施新的人才发展计划。
Identify internal and external talents* that match Kempinski’s DNA values.
发掘部门内部和外部符合凯宾斯基DNA价值的人才。
Support in growing talent
     in order to present candidates in quarterly
     Talent Transfer Calls.
支持人才发展，用于每季度人才发展电话会议中的人才推荐。
Take the time
     to meet all new Food & Beverage employees.
安排时间与餐饮部所有新员工进行交流活动。
Support Food & Beverage Head
     of Department in conducting yearly performance appraisal TTTT and give employees
     regular feedback on their job performance.
协助餐饮部管理人员，对部门员工进行年度绩效评估和一对一面对面评估，对他们的工作绩效表现提出反馈意见。
*A Hotel Talent is an
employee, who has the ability to do the current job in their hotel and can be
promoted to the next level. Mobility is what makes this person a Kempinski
Talent。
饭店人才是指一名员工，在酒店的工作表现中，业绩与能力突出，并可以提升到一个新的水平。职业流动性是指，产生此人员成为凯宾斯基流动人才的原因。
MAIN RESPONSIBILITIES 主要职责
Set an example by reporting to
     duty punctually wearing business attire according to the hotels dress code
     & Kempinski grooming standards, maintaining a high standard of
     personal appearance and hygiene at all times.
遵守饭店仪容仪表标准，守时，穿着职业装，维护个人形象和卫生高标准，在任何时刻，为员工树立榜样。
Provide a professional and courteous service at all
     times and ensure that all employees follow the example.
运营期间为客人提供专业，礼貌的服务，确保所有员工根据标准服务。
Be knowledgeable of all services
     and products offered by the hotel.
了解酒店所提供的产品及所有服务标准。
Have a thorough knowledge and understanding of all food
     and beverage products and services.
掌握并了解所有食品和饮品服务标准。
Oversee
     the operations of the outlets appointed by the Food & Beverage Head of
     Department.
负责监督管理餐饮部负责人所制定的分部门。
Assist
     in preparing/consolidating the yearly budget for the department.
协助部门为部门年度预算做好准备。
Assist in preparing the monthly income statement for each outlet and
     the department as a whole, attend the monthly performance meeting with the
     Outlet Management.
协助各分部门准备月收入利润报告，并同各餐厅经理共同参加月度表现分析会议。
Manage the consolidated
     inventory of Food & Beverage department’s OS&E together with the
     stewarding department.
与管事部门共同管理食品和饮料OS＆E的综合库存。
Attend and actively contribute to all
     relevant staff meetings and hotel trainings.
出席员相关员工会议和饭店培训，并积极做出贡献。
Conduct daily operations
     briefings with the Executive Chef in the absence of the Food &
     Beverage Head of Department.
在餐饮部总监缺席期间，与厨师长共同召开每日运营会议。
Attend or conduct (in the
     absence of the Food & Beverage Head of Department) daily or weekly
     Food & Beverage meetings.
出席或者召开（在餐饮部总监缺席期间）每日或每周餐饮部会议。
Review and update all
     departmental operations manuals annually.
每年回顾并更新餐饮部运营手册。
Assist
     in sourcing the best available products, constantly aim to improve
     quality, communicate about the products both internally and externally.
发掘资源，不断致力于提高产品质量，针对产品做好餐饮部内部以及外部门的沟通工作。Establish
     good partnerships with suppliers and involve them in activities that will
     strengthen working relationships, e.g. invite them to the hotel.
与供应商建立良好的合作伙伴关系，加强工作联系，积极邀请他们到酒店参与活动计划安排。Monitor and constantly improve quality and guest
     satisfaction with the given tools (KEA, Customer Satisfaction Survey).
使用现有设备设施（KEA服务质量检查，客户满意度调查），监控并不断提高服务质量和客户满意度。
Assist handling of guest complaints.
协助处理客人投诉。
Oversee
     every service at least once a week (breakfast, lunch, dinner, lobby,
     banqueting, room service, bar).
每周至少一次监督餐厅服务情况（早餐，午餐，晚餐，大堂，宴会，送餐服务和酒吧）。
Prepare a yearly marketing plan for the appointed outlets
     in cooperation with the Sales & Marketing Department including a
     competitor analysis.
与市场销售部门共同制定制定分部门的年度市场营销计划和竞争对手分析报告。
Follow the local and global food & beverage trends.
按照当地和全球的食品和饮料的发展趋势开展工作。
Ensure that all managers plan
     and implement effective training programmes in the appointed outlets.
确保在指定的分部门中，每个餐厅经理准备并有效实施本部门培训计划。
Be actively involved in the
     operations of the appointed outlets to ensure regular guest contact.
积极参与制定分部门的运营工作，以确保与客人保持联系与交流。
Respond to any changes within
     the Food & Beverage department as dictated by the hotel management.
响应饭店管理层针对餐饮部发展做出的变化。
Act as the secondary point of contact to the Corporate
     Food & Beverage Team.
作为企业餐饮团队的第二决策人。
Support
     the implementation of corporate policies, procedures, guidelines, traditions and initiatives.
协助履行并实施公司政策，程序，准则，传统和倡议。
Attend
     all corporate conference calls and the relevant regional and global Food
     & Beverage events in the absence of Food & Beverage Head of
     Department.
在餐饮部总监缺席期间，参加所有公司电话会议，区域和全球餐饮活动。
Additional
responsibilities and tasks can be added at any time according to the needs of
the business and of the hotel.
附加责任与任务，根据饭店运营业务需求随时进行添加。

       凯宾斯基是一家来自欧洲，具有悠久历史的国际豪华饭店品牌。北京燕莎中心凯宾斯基饭店，是该品牌步入中国的第一站。融汇奢华、个性服务和文化交融——同在一个屋宇之下。优雅而大气地矗立在北京繁华的朝阳中央使馆商务区，距离市中心天安门广场、首都国际机场、紫禁城、天坛和国际展览中心等城市主要景点仅20分钟车程。以体贴入微的服务，完善的配套设施，为来自全球各地的商旅客人，提供了一处安心舒适、非凡的异乡住所。       北京凯宾斯基饭店传承了无与伦比的欧洲风格精髓，又完美地融入中国传统文化，散发出独特的魅力。专注于品质与细节，让宾客在感受古都北京的城市活力之余，感受时刻呵护的尊荣感。激情化的服务，创意了无与伦比的体验，这是我们有别于他人的独特所在。        饭店拥有480间景致宜人，设计典雅的客、套房，以一流的水准接待过众多国际政要和各界名流。10个设施完备的宴会厅可最多容纳1,200人。        七间风格独特的餐厅和酒吧包括享有盛名的巴伐利亚普拉那啤酒坊和凯宾美食廊，以新鲜的食品，纯正的风味，让口味“挑剔”的老饕们也能获得味蕾的全新享受。位于饭店18楼顶层可鸟瞰北京风景线的都市脉搏俱乐部游泳池同时还配备有齐全的运动设施，包括健身中心网球、壁球,是您身心放松愉悦的优选场所。       除了饭店本身，北京凯宾斯基饭店还管理着与饭店相连的8层写字楼，共计12500平方米的写字间面积；42个商店和展厅；从单居室到四居室的170套提供全套设备设施的公寓，配有格调高雅的家具和完备的家庭生活设施，并得到专业人员的悉心照料；此外，整个中心面临亮马河，还包含24小时服务的国际医疗中心及牙医门诊，以及设备齐全的儿童乐园和托儿所，更为客人在此“安居乐业”提供了充足的便利和品质保障。                                                                              北京燕莎中心凯宾斯基饭店公开招聘日                                                                                    时间：周一到周五
10:00-16:00                                                                                           （面试需提前预约）                                                                                                                                                                         酒店地址：                                                                                     北京市朝阳区亮马桥路50号                                                                                                需携带的材料：



















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