Duty Manager/Guest Relations Manager 客户关系经理(已停止招聘)
2019-05-08 发布 2019-08-06 截止
This incumbent in the position is responsible for directing all the Front Office Operation and corporation with other departments in order to meet the satisfactory level of the guest service. He/she is also in the role of controlling & solving the guest problem happened in the hotel.
- College degree & above, preferably in Hotel Management or related.
- Min. 3-5 years in a managerial hotel role (Front Office, Concierge, Guest Relations, Housekeeping and F&B), responsible for a large operating environment and team of people.
- Strong leadership skills and ability to operate and successfully arbitrate in a complex international, multicultural environment.
- Excellent guest relation and problem solving skills.
- Fluent in English, knowledge of additional languages is an advantage.
- Mature, meticulous, resourceful, organized and able to work independently.
- Have impeccable follow-through; and “Can Do” attitude and mindset.
- Be willing to work any day and any shift.