招聘欢迎大使 Welcomer Manager_上海静安铂尔曼酒店招聘信息-最佳东方

Overview Duties 职责概述

Reporting directly to the Front Office Manager, the Welcomer Manager is responsible for assisting Senior Management in the overall day-to-day operations of Pullman Shanghai South whilst on duty. At all times the Welcomer Manager is expected to lead by example - their behavior, speech and appearance must be without fault. Their treatment of staff must be courteous and discretionary. Their guest service standards must be the benchmark that sets the levels to be attained by all hotel staff. Welcomer Manager will be available at the Hotel 24 hours a day.

直接向前厅部经理汇报工作，在当班期间，值班经理要协助酒店高级管理层负责整个酒店的运作。值班经理要始终起到表率作用－－不能有错误的言行举止。值班经理必须有选择和礼貌的对待员工。

Profile 岗位要求

I. EDUCATION: College education, major in Hospitality or Tourism management or other related majors.

学历要求：大专以上学历，服务专业或旅游管理专业；

II. Experiences: Front Office experiences or 3 years and above Front Desk experiences.

资历要求：有前厅工作经验或从事前台3年以上的工作经验；

III. SKILLS: College English level, familiar with Opera or Fidelio system, be good at Microsoft Office.

工作技能：大学英语，擅长Opera 或 Fidelio 的操作，应用Microsoft Office 软件；

IV. QUALITY: Enthusiasm in work, carefulness

个人素质：积极敬业，工作认真细致；

V. ABILITY: Good communication and coordination ability, and good team spirit.

个人能力：具备较强的沟通，协调能力及团队合作精神。

上海静安铂尔曼酒店（原上海中亚雅高美爵酒店）坐落于交通枢纽的上海火车站地段，以其富有当代设计理念的精致设计，便利的出行优势，在熙熙攘攘的上海滩脱颖而出。我们期待热情洋溢，致力于高质量客户服务的您的加入！Pullman Shanghai Jing An (Original: Grand Mercure Shanghai Central) ideally situated in a convenient city centre location, the hotel stands out for its contemporary yet classic design features and provides discerning business travelers with a welcome sanctuary amidst the hustle-bustle of metropolitan Shanghai. We are now seeking talented individuals who have a passion for customer service and providing a product of highest quality.