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三亚海棠湾开维费尔蒙酒店| 招聘职位

    职位:水疗经理 Spa Manager(已停止招聘)

  • 职位性质:全职
  • 工作地区:海南省三亚市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:2年以上
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:25-40
  • 计算机能力:熟练
  • 语言要求:英语(良好)中国普通话(精通)
  • 国际联号工作经历:优先
  • 薪资待遇:8千-1万
  • 职位有效期:2020-10-13至2020-11-12

岗位职责/职位描述

岗位职责:

·Direct and lead the day to day Spa operation ensuring all standards are followed.

统管和领导水疗部门的日常运营,确保遵循所有标准。

·Prepare annual budgets for all departments within the Spa; ensuring productivity and expense controls are followed to maximize revenue opportunities.

准备水疗部各分支部门的年度预算;确保遵循生产力和开支控制,增加收入机会。

·Work with Hotel\Regional Sales and Marketing departments.

与酒店\区域销售与市场营销部门合作。

·Maintain thorough knowledge of competitors; including location, product offering, pricing, promotion and sales techniques.

全面了解竞争对手情况,包括位置、产品、定价、促销和销售技巧。

·Submit monthly report requirements; including business reports and treatment audits.

提交月度报告要求,包括业务报告和理疗检查。

·Ensure team members are familiar with all areas of the Spa operation, including product knowledge and retail sales.

确保团队成员熟悉水疗运营的所有领域,包括产品知识和零售销售。

·Update rapport with guests maintaining good customer relationship at all time, handling all guest complaints, requests and enquiries on hotel services.

完善客户资料,并始终如一的与客人保持良好关系,根据酒店服务准则,处理客人的所有投诉,要求和问题。

·Maintain of the guest service experience/personalization.

保持给客人提供个性化服务以提升客人体验。

·To be vigilant and perform all duties and responsibilities in a manner that ensures safety in all “wellbeing” equipment and facilities are kept in a perfect working condition, ensuring a comfortable and safe experience for the guests, as well as a safe working environment for team members.

随时保持警惕性,具有责任心,保证所有设施及器材正常运作,确保客人有舒适安全的体验,确保人才能在安全的环境中工作。