• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 人性化管理
• 包吃包住
• 集团内部调动
• 员工生日礼物

Primary Responsibilities 主要职责
1.Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation and offering high quality service 
负责客房、浴室和相关区域的产品能符合酒店的清洁和规定标准及为客人提供高质量服务。
2.Responsible for the cleanliness in floor public area and the tidiness of pantry.
负责楼层公共区域和工作间的卫生。
3.Abide by Supervisor instruction and make up the urgent guestroom.
服从主管的指示，先整理紧急的房间。
4.Clean guestroom in the following order: early guests request, occupied room with make-up sign, arrival guestrooms, occupied rooms, check out rooms.
按以下顺序打扫房间：清早客人有要求的，住房有打扫房间标志的及已经预定了退房，住房，退房。
5.Everyday check in in advance 15minutes and check out after 15minutes, then know assignment and take work report and keys.
每天应提前十五分钟到部门签到和推后十五分钟签退，然后领取各自区域的报表及钥匙。
6.To inspect if there is damaged equipment or Lost & Found and report to Housekeeping office in time.
及时检查如有设备损坏，或有遗留和丢失物品应及时报到客房部办公室。
7.To fill in Room Attendant work report form as required.
按照要求填写客房服务员工作报告。
8.Tidy up and filled the pantry and trolly.
下班前整理并补充好工作间和工作车物品及易耗品。
9.Ensure the veracity of the matters that will be handed down to the next shift.
交接给下一班员工的事情要保证其准确性
10.Swich off all lights in pantry, lock the door, hand in work form to Supervisor ，and return the keys to office.
关工作间所有的灯，锁门，将工作报表交至主管处,并将钥匙归还到办公室。
11.Discover and collect guest preferences.
发现并收集客人喜好
12.To offer the service of polishing shoes and receiving guests’ laundry.
为客人提供擦鞋和收洗衣服务。
13.Keeping appearance in good condition and pay attention to oneself behavior and keep smile toward guests.
注意仪容仪表，保持微笑。
14.Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation and offering high quality service 
负责客房、浴室和相关区域的产品能符合酒店的清洁和规定标准及为客人提供高质量服务。
15.To cooperate with staff of Front Office to inspect the checking out room as quickly as possible (within 3 minutes).
3分钟内检查完退房，尽快报给前厅部。

Knowledge and Experience知识与经验
1.Certificate or diploma in hospitality or related field
酒店或相关领域的证书或文凭
2.Above 1 year in a Housekeeping
一年以上在客房的服务经验
3.Communication skills in both Chinese & sample English
良好的中文沟通能力和简单的英文沟通能力
4.Have team work spirit
具有团队合作精神
5.Honesty 
诚实
6.Interpersonal skills – communicates easily/openly
人际交往能力，可以轻松沟通
7.Reliable and consistent
可靠和一致性
8.Personal presentation, clean/tidy
个人形象，干净/整洁

        三亚海棠湾费尔蒙酒店坐落于拥有“蓝丝带”之称的海棠湾滨海带，是三亚高端奢华品牌酒店，致力于成为休闲旅行者、品牌商业活动和梦幻婚礼的理想首选。      Fairmont Sanya, located beachfront in the blue ribbon Haitang Bay is high-end luxury brand set to become a top choice for leisurely travellers, branded events and memorable weddings.       三亚海棠湾费尔蒙酒店独具创新、历史悠久的国际品牌赋以丰富的中国与海南本土特色酒店元素，酒店餐饮休闲、精品花园及多样化的活动场所相得益彰，将为宾客提供奢华舒适的入住体验。      Fairmont Sanya delivers a unique blend of time-honoured global hospitality entwined with rich cultural elements of Chinese and Hainan hospitality. Complementing the luxurious accommodation and lifestyle & wellness facilities is an exciting collection of dining, lounges and outdoor gardens and activity settings.      酒店提供473间豪华客房、套房及复式家庭套房，部分房间位于新的费尔蒙金尊大楼内。费尔蒙金尊服务是费尔蒙品牌重要的生活方式理念，旨在打造“酒店中的酒店”，为独具慧眼的休闲及商务宾客提供高水准的贵宾服务。     The hotel offers 473 luxurious rooms, Suites and Duplex Family Suites, some of which are located in the new Fairmont Gold Tower. Fairmont Gold Service is an important lifestyle concept of the Fairmont brand, it aims to create a hotel within a hotel, and provide high standard services to discerning leisure and business guests. 关于费尔蒙酒店及度假村        费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ ABOUT FAIRMONT HOTELS & RESORTS       Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!