收藏 
微信
举报
Primary Responsibilities 主要职责
1.To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
具有极强的应变能力。灵活反应并以积极的态面对需求更改的事情，包括任何工作要求的改变的。
2.Listens and responds spontaneously to questions asked by the guests, Heartist and suppliers. Tries to find a solution.
倾听和回应由客人，艺心家和供应商询问的问题，试图找到解决办法。
3. Understands and knows how to anticipate the needs of the guests. Puts Heartist in position to get feedbacks from guests.
理解和懂得如何预计客人的需要。 站在心艺家的立场上考虑问题。
4.Does everything to anticipate and respond to guests needs. Arbitrates divergent interests and guaranty a friendly environment.
预期并回复客人的需求。在确保友好环境的前提下合理的处理各项分歧。
5.To be able to uncover the major causes of satisfaction and dissatisfaction, and ensuring that the information is communicated to actors further up the hierarchy.
能够发现导致客人满意或不满意的缘由，并及时与管理层沟通确保进一步的跟踪服务。
6.Ensures that rules and procedures are respected. Advises the appropriate person of any situation which could result in a lack of quality/security.
确保各项规章制度良好的遵守并执行。为将会导致破坏服务质量或安全问题的行为提出忠告。
7.To plan, priorities organize and control the day-to-day operation.
计划，确定优先次序，组织及控制每日餐厅的运营。
8.Enthusiastically proposes and implements creative solutions in area of responsibility in order to stay ahead of the game.
踊跃提出并实施创造性的解决办法，以保持领先地位。
9. Ensuring that safe and healthy working practices are implemented at all times.
确保所有安全及卫生程序的执行。
10.Managing the departmental operation and taking action where necessary to ensure smooth running and participating in service duties during service periods, where necessary.
有效管理部门运作，为保证服务及餐厅的正常运营采取必要的措施。
Knowledge and Experience 知识与经验
1.Diploma or degree in hospitality or related field.
具有酒店管理或相关领域的学历/专业证书。
2.6 – 12 months in the same position with similar operations style.
具有6-12个月同等职位的餐饮运作经验。所工作的品牌也需和费尔蒙同等级别。
3.Food and beverage knowledge must be good.
对餐饮的知识有全面的了解。
国际联号工作经历：优先
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
中国海南省三亚市海棠湾海棠北路10号 
酒店业--国际高端酒店/5星级
500-999人
外商独资．外企办事处
三亚海棠湾费尔蒙酒店坐落于拥有“蓝丝带”之称的海棠湾滨海带，是三亚高端奢华品牌酒店，致力于成为休闲旅行者、品牌商业活动和梦幻婚礼的理想首选。 Fairmont Sanya, located beachfront in the blue ribbon Haitang Bay is high-end luxury brand set to become a top choice for leisurely travellers, branded events and memorable weddings. 三亚海棠湾费尔蒙酒店独具创新、历史悠久的国际品牌赋以丰富的中国与海南本土特色酒店元素，酒店餐饮休闲、精品花园及多样化的活动场所相得益彰，将为宾客提供奢华舒适的入住体验。 Fairmont Sanya delivers a unique blend of time-honoured global hospitality entwined with rich cultural elements of Chinese and Hainan hospitality. Complementing the luxurious accommodation and lifestyle & wellness facilities is an exciting collection of dining, lounges and outdoor gardens and activity settings. 酒店提供473间豪华客房、套房及复式家庭套房，部分房间位于新的费尔蒙金尊大楼内。费尔蒙金尊服务是费尔蒙品牌重要的生活方式理念，旨在打造“酒店中的酒店”，为独具慧眼的休闲及商务宾客提供高水准的贵宾服务。 The hotel offers 473 luxurious rooms, Suites and Duplex Family Suites, some of which are located in the new Fairmont Gold Tower. Fairmont Gold Service is an important lifestyle concept of the Fairmont brand, it aims to create a hotel within a hotel, and provide high standard services to discerning leisure and business guests. 关于费尔蒙酒店及度假村 费尔蒙酒店及度假村是享誉全球的酒店集团之一，旗下许多酒店都成为了目的地的地标，如伦敦的The Savoy 酒店，纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道，要想为宾客提供周到的服务，我们首先需要为我们的员工提供良好的待遇。因此，您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会，并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一，我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来，等您开启！ ABOUT FAIRMONT HOTELS & RESORTS Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!
