Main Responsibilities 工作职责
1. Develops leads and handles inquiries for groups& MICE, Maximizes up-selling when possible.
发展团队及大型会议团队生意,尽可能的收益最大化。
2. Ensure that the information disseminated to the event Sales Team are continuously updated (eg. Contract, deposit, key contact info…).
确保转交宴会销售跟进细节的信息是不断更新的(例如合同、押金及主要联系人信息…)。
3. Closely monitors account revenue and business production. Adjusts strategies, procedures or account coverage as needed to achieve the planned goals.
密切监测客户的收入情况和生产经营。调整战略,程序和客户类型以实现计划目标。
4. Analyses market trends. Under the direction of the DOSM plans and implements proactive programs with Director of Sales to improve market share.
在市场销售总监的指导下,分析市场趋势,规划及执行实施方案以提高市场占有率。
5. Reviews direct competition and market changes. Ensures complete awareness by the MICE Sales Team of how to meet these changes and of competitors’ activities at all times.
回顾竞争者和市场变化,确保团队销售部完成宣传并及时调整应付变化和竞争对手的行动。
6. Develops on-going relationships with customers. Participates in relationship building visitations when necessary.
持续发展客户关系为我们稳定固定的客户。
7. Support DO C & E to prepare monthly group catering forecast and group room forecast.
协助宴会销售总监准备每月会议宴会及团队房间收入的预测。
8. Ensures effective/close communication and good working relationships within the department and with other departments.
确保本部门及其它部门有效紧密的沟通和良好的工作关系。
9. Maintains close and frequent communication with the DOSM and DOS, DOS C & E in order to maximize the hotel profit through effective yield & space management.
与市场销售总监和销售总监、宴会销售总监保持密切的沟通,通过有效的管理场地以达到最大化收益。
10. Conducts and attends meetings as required.
需要出席和组织必要的会议。
11. Maintains timely & responsive communication with clients.
确保及时给客户回应。
12. Actively participates in the development and execution of the Marketing Plan.
积极参与制定和执行销售计划。
13. Takes ownership in achieving departmental goals which contribute to the Hotel budget.
有义务和职责达到部门预算,并达到酒店预算。
14. Plans and establishes goals for department. Motivates and directs team member to achieve the department goals.
建立部门目标和计划,指导和激发员工以实现部门目标。
15. Recruits, selects, trains and motivates. Banquet Sales Team to realize their potential. Develops individuals for advancement within the Accor group.
招聘,挑选,培训和管理会议销售人员并了解他们的潜力,帮助他们在雅高集团的个人发
展。
16. Assures understanding of job responsibilities, goals, and standards of performance for MICE Sales Team; and conducts formal annual evaluations and on-going coaching and counselling.
确保团队销售部员工理解岗位职责,目标,业绩标准,并进行年度评估和进行指导。
Knowledge and Experience知识和经验
1. Excellent command of written and spoken in English and Chinese language.
良好的中英文读写能力。
2. Minimum 5 years’ experience in similar capacity with international chain hotels.
具有至少五年在国际连锁酒店的相关经验。
3. Determines overall business objectives and initiatives best suit the hotel.
具备设立最适合酒店的总体营业目标及行动方案的能力。
4. Produces and executes Catering & Event budgets and business plans.
具备制订和执行会议团队预算及经营计划的能力。
5. Effectively promotes and positions the brand and the hotel at its
desirous level.具备高效地推广和将品牌定位在理想的水平的能力。
6. Manages and administrates the Catering Sales and Event Management department.
具备管理会议销售部的能力。
7. Assists the Director of Sales & Marketing in achieving the hotel’s business objectives and revenue goals.
具备协助市场销售总监达到酒店总体经营目标的能力。
8. Knowledge of market trends and behavior including political, economic and social issues.
掌握政治,经济和社会方面的知识及市场趋势。
9. Sound communication skills.
具有良好的沟通技巧。
10. Ability to lead, to provide guidance and to develop team member.
具有领导,指导和发展员工的能力。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
三亚海棠湾费尔蒙酒店坐落于拥有“蓝丝带”之称的海棠湾滨海带,是三亚高端奢华品牌酒店,致力于成为休闲旅行者、品牌商业活动和梦幻婚礼的理想首选。 Fairmont Sanya, located beachfront in the blue ribbon Haitang Bay is high-end luxury brand set to become a top choice for leisurely travellers, branded events and memorable weddings. 三亚海棠湾费尔蒙酒店独具创新、历史悠久的国际品牌赋以丰富的中国与海南本土特色酒店元素,酒店餐饮休闲、精品花园及多样化的活动场所相得益彰,将为宾客提供奢华舒适的入住体验。 Fairmont Sanya delivers a unique blend of time-honoured global hospitality entwined with rich cultural elements of Chinese and Hainan hospitality. Complementing the luxurious accommodation and lifestyle & wellness facilities is an exciting collection of dining, lounges and outdoor gardens and activity settings. 酒店提供473间豪华客房、套房及复式家庭套房,部分房间位于新的费尔蒙金尊大楼内。费尔蒙金尊服务是费尔蒙品牌重要的生活方式理念,旨在打造“酒店中的酒店”,为独具慧眼的休闲及商务宾客提供高水准的贵宾服务。 The hotel offers 473 luxurious rooms, Suites and Duplex Family Suites, some of which are located in the new Fairmont Gold Tower. Fairmont Gold Service is an important lifestyle concept of the Fairmont brand, it aims to create a hotel within a hotel, and provide high standard services to discerning leisure and business guests. 关于费尔蒙酒店及度假村 费尔蒙酒店及度假村是享誉全球的酒店集团之一,旗下许多酒店都成为了目的地的地标,如伦敦的The Savoy 酒店,纽约的 The Plaza 酒店和上海的费尔蒙和平饭店。我们知道,要想为宾客提供周到的服务,我们首先需要为我们的员工提供良好的待遇。因此,您将在这里发现遍及北美、加勒比海地区、欧洲、非洲、中东和亚太地区的工作机会,并能享受到良好的培训、职业发展、表彰和奖励。我们以公平和尊重的态度对待所有员工。费尔蒙也是社区和环保的领军企业之一,我们推出的对环境负责的环保旅游活动和备受赞誉的绿色合作伙伴计划也为酒店集团博得盛名。 精彩未来,等您开启! ABOUT FAIRMONT HOTELS & RESORTS Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. We know that, to offer our guests engaging service, we first need to offer our employees the great. That's why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as great training, career development, recognition and rewards. We treat all colleagues with fairness and dignity. One of community and environmental leaders, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits you!