招聘Assistant Director of S&M市场销售副总监_厦门海旅温德姆至尊酒店招聘信息-最佳东方

BASIC FUNCTION基本职责

Responsible for planning and managing the overall sales and marketing of the hotel to achieve optimal occupancy, maximizing revenue, and meeting/exceeding hotel profit objectives. The Director of Sales & Marketing is responsible for total revenue including group and transient rooms, group food and beverage, meeting room rental, local catering, and other revenues, as well as assisting and actively participating in yield management strategies. Strategies include market mix, pricing, status, direct sales, and marketing. Serves as an advisor to the General Manager on business intelligence. Responsible for achieving sales targets for rooms and MICE and banqueting.负责制定和管理整个酒店的市场销售。以实现最高入住率，最大化收入及实现/超出酒店的盈利目标。负责整个酒店的收入，包括团队和散客住房，团队的餐饮，会议使用，宴会餐饮和其他的收入，协助和参与酒店收益管理战略，包括市场产品组合，价格制定，形势分析，销售提升和市场开拓。为总经理提供商业策略。实现客房，会议及宴会的销售目标。

DUTIES AND RESPONSIBILITIES职责和义务

Key Responsibilities:

1. Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.指导和管理团队客户，散客，宴会销售活动，以实现酒店收入最大化。

2. Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required.准备，落实和汇编战略销售计划，月度报告，年度目标，营销预算，预测和其他要求的报告。

3. Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence.运用自己的专业技能，调查，审核和分析竞争对手，市场趋势，客户需求和意见，以便能够及时的进行调整。

4. Develops and submits to General Manager new sales plans and programs and determine the effectiveness of current plans and programs.制定并向总经理提交新的销售计划方案，确保当前计划方案的有效实施。

5. Manage/direct all Marketing activities, such as advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments.管理和指导所有的公关活动，包括广告宣传，公共关系和推广活动。

6. Actively participates in sales presentations, property tours and customer meetings.积极参与销售宣传，客户参观及客户会议。

7. Manages performance issues that arise within the Sales and Marketing teams.管理市场销售团队中的业绩问题。

8. Ensures appropriate hiring, training, motivating, coaching, counseling and developing of department’s team members.确保团队成员的招聘，培训，激励，指导，辅导和发展。

9. Effectively communicates with other departments.与其他部门保持高效的沟通。

10. Conducts a daily briefing with department on current key activities.组织每日的例会，分享重要的接待活动。

11. Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary.评估客户需求、客户组合和竞争组合的变化，并根据需要提供适当的产品/服务和运营变化。

12. Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance.确保客人和员工的满意度，同时保持市场的竞争力和出色的业绩。

13. Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.预测并解决客人的问题，建立有效的流程以提高客人的满意度。

14. Participate in community and professional organizations to maintain high visibility and promote a positive image.参与社区和专业组织，以保持高知名度，树立正面形象。

15. Be an inspiration to all hotel staff to achieve luxury levels of performance.激励所有的员工以实现出色的业绩。

16. Interacts in a positive way with all team members to ensure a luxury guest experience.以积极的方式与其他部门进行沟通，以确保客人的体验。

17. Must be an example of the Wyndham Grand Values, brand standards, and a champion of grooming and appearance guidelines.确保成为温德姆品牌价值观，品牌标准及仪容仪表的典范。

18. Responsible for ensuring the hotel sales targets for rooms and MICE and banqueting is achieved, and for implementing and managing the sales performance of each sales team member.确保实现客房，会议和宴会销售目标的实现，执行和管理每个销售团队成员的销售业绩。

19. Ensures compliance with all operating policies and procedures for sales and contracting.确保所有销售和合同符合我们的政策和流程。

20. Ensures that hotel General Manager is constantly informed daily and weekly, concerning market trends and competitor sales activities and rates, and develops and submits action plans to the General Manager to develop and increase the sales performance for rooms and MICE and banqueting. 确保酒店总经理了解每日每周的市场动态和竞争对手的销售活动及价格，并向总经理制定和提交行动计划，以发展和提高客房、会议和宴会的销售业绩。

21. Communicates closely with the Revenue Manager regarding the retail segment result, and submits regular proposals how to increase the retail sales segment. 与收益经理沟通了解各销售的业绩，并定期提出如何增加销售业绩的建议。

22. Ensure that customer segmentation and pricing strategy are correctly positioned.确保正确的客户市场的划分及价格政策。

23. Implement individual development plans for all Sales members.贯彻每个销售人员的发展计划。

24. Review of the implementation of the S&M plan strategies and activities.回顾市场销售计划的策略及活动的执行。

25. Implement incentive program and measurable goals and targets by hotel level.贯彻执行奖励机制目标的可执行性及目标性。

26. Establish an tracking system for all segments based on month end reports.建立每月月底所有市场表现的跟踪系统。

27. Complete other tasks assigned by the leader 完成领导安排的其他工作任务

JOB SPECIFICATION工作要求

Education教育背景

Bachelor degree preferred or equivalent experience.本科以上学历及相关经验。

Experience经验

A minimum of 5 years experience in the international luxury hotel.至少5年酒店相关管理经验。

Competencies, Skills& Personality Traits Required能力，技能及个性要求

1. A strong understanding of overall hotel business.对酒店整体业务有较强的了解。

2. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches.学习、分析和了解复杂的活动或信息，以改进新的实践或发展新的方法。

3. Must have the ability to understand global markets that affect the business of the hotel.了解全球市场对酒店业务的影响。

4. Must have strong decision making skills.较强的决策能力。

5. Strong oral and written communication skills.较强的口头和书面表达能力。

6. Ability to communicate at all levels.较强的沟通能力。

7. Ability to train and develop team members.能够培训和发展员工。

8. Ability to work effectively in a team environment and take initiative.在团队中能有效的工作并积极主动。

9. Excellent organizational skills.出色的组织能力。

10. Analytical skills.较强的分析能力。

11. Be proactive in achieving Rooms Revenue goals.积极主动的完成客房收入目标。

12. Ability to analyze financial statements and market data.具备分析财务报表及市场数据的能力。

13. Ability to develop and deliver effective presentations.具备制作及有效讲授演示文档的能力。

14. Fluent in English, and another foreign language .流利运用英语，同时具备其他语言更佳。

15. Must possess strong computer skills, including Microsoft Office, PMS .能熟练操作电脑系统包括微软办公软件及酒店管理软件。

Welcome to Wyndham Grand Xiamen Haicang欢迎光临厦门海旅温德姆至尊酒店Premier location绝佳地域Ideallylocated at Haicang Avenue,the platinum five-star Wyndham Grand Xiamen Haicangis the first international five-star luxury branded hotel in Xiamen’s HaicangDistrict. Located in beautiful Haicang Bay，thestart of Haicang Avenue, separated to the Gulang island and Lujiang Road onlyby the ocean. Easily accessible to Haicang’s Export Processing zone and XiamenPilot Free Trade Zone, the hotel is a 20-minute drive from the Xiamen GaoqiInternational Airport and the railway station，also a 30-minute drive to Xiamen north train station and 3-minutedrive from the Entry to motorway,500 meters far from Songyu Dock, 15-minuteship to Gulangyu Island, Ferry and Zhongshan Road.厦门海旅温德姆至尊酒店, 坐落于美丽的海沧湾，海沧大道的起点，是厦门市海沧区首家国际奢华五星级品牌酒店。其地理位置优越，与鹭江道和鼓浪屿隔海相望，紧邻出口加工区，厦门自贸试验区。交通便捷，至厦门高崎国际机场及厦门火车站仅需30分钟车程，距厦门动车北站仅需30分钟车程，到达高速入口仅需3分钟车程，与嵩屿码头仅相距500米，乘船至鼓浪屿及轮渡中山路仅需10分钟。Elegance&Comfort舒适优雅Offering353 spacious and beautifully decorated regal guestrooms and suits withbreathtaking views of the Xiamen Island, Gulangyu Island and stunning views ofXiamen Haicang Bay makes your stay more comfortable and visually appealing.酒店共设353间豪华宽敞的客房及套房，可凭窗眺望厦门岛、海沧湾及鼓浪屿的醉人景致，令人惬意舒畅。A Culinary Experience美食体验The AllDay Dining Constellation Western Restaurant in hotel invites you to experiencethe interactive “open kitchen theater” stations where you can appreciate thewide selection of culinary specialties. In Chun Xuan Chinese restaurant, weprovide the delicious dishes of classic Cantonese food and special localseafood. In addition, Qin Huai restaurant with Huaiyang feature bring you thediverse dishes from Watery Towns in Southern China, tasting the variousepicurean food like the ancient Chinese poetry:” A few houses hidden past anarrow bridge where a quite creek running below”. Meanwhile, through thewindow, you can appreciate the magnificent view of the sea and the sky mergedinto one, enjoy the wide different experience.星璨西餐厅诚邀您来体验开放式“剧院厨房”的互动美丽，尽享国际美食带来的饕餮盛宴。在椿轩中餐厅我们为您准备了融合经典粤菜与本地特色海鲜的佳肴美馔供您挑选。此外，具有淮扬特色的秦怀餐厅还为您带来了江南水乡的各式风味美食，让您在品味小桥流水人家别致情怀的同时，还能惬意欣赏窗外海天一色的壮阔奇趣，享受风格迥异的绝妙体验.Meeting Your Needs会议及宴会首选TheWyndham Grand Xiamen haicang is one the best -equipped video conferencingvenues in the city . Spacious conference and banquet facilities to ensure yourconference, wedding, banquet and social gatherings not only meet , but exceedyour expectations.酒店拥有齐全的会议及宴会设施。1400平方米的会议和宴会场地，可同时接待1000人的会议及宴会，11间不同大小的多功能厅则可举办更为私人的活动。一支创新，灵活的专业服务团队，为您的会议或宴会搭配精彩纷呈，激动人心的主题，确保活动的圆满成功。Fitnesss Centre 健身中心WyndhamSports Center lead the customer to discover healthy way of life which is themost relaxed experience. Build the biggest gym center among Xiamen luxuryhotels, equipped with the top-level facilities and the professional coaches,where you can enjoy the distance from complication and have a leisurely trip,rebuilt yourself and integrate with nature. Meanwhile Wyndham Grand offers poolthat open all year round, large yoga room and playing center designed forchildren , which give you diverse experiences of life.总面积1700平方米，蓝睦健身中心引领客人发现健康生活方式，体验身心的极致放松。打造全市最大的奢华酒店健身场所，配备顶级的健身器材，以及专业的健身教练。让您能远离喧嚣，悠然自得，重塑自己，融入自然。同时酒店拥有全年开放的户外泳池，超大的瑜伽操房，以及为儿童量身定做的游乐中心，给您的业余生活带来丰富的彩。酒店地址：中国福建省厦门市海沧区嵩屿东路88号电话：（86 592）688 5555传真：（86 592）688 2170电子邮箱：hr@wyndhamgrandxm.com