宴会主管BQT SUPERVISOR
5千-6千
投递简历
发布于 08:52
宴会主管BQT SUPERVISOR
5千-6千
厦门 | 经验不限 | 大专 | 招1人
投递简历
收藏
微信
这个职位不错扫给好友看看
举报
职位福利
职位描述

BASIC FUNCTION基本职责

The Banquet Supervisor isresponsible for providing an efficient and high quality service in banquet. Thebanquet supervisor is responsible for continually focusing on achieving andalways ensuring the high quality service standard of an international luxuryhotel is achieved. They must achieve guest satisfaction targets and team membersatisfaction, and they are responsible for evaluating the performance, andtraining for all banquet staff. Reports directly to the banquetmanager and is responsible for achieving service quality targets in banquet,and for the implementation and compliance of all food and beverage policies andpractices (SOP) of hotel and group.宴会主管负责提供高效高质量的宴会服务。负责达到并始终维持国际品牌酒店的服务标准。实现客人满意度和员工满意度的目标,负责为宴会员工培训。向宴会经理直接汇报并确保实现宴会服务目标,执行和落实餐饮各项政策和集团的标准工作操作流程。

DUTIES AND RESPONSIBILITIES职责和任务

1.      Confers with host of function on lastminute arrangements, co-ordinates with kitchen in providing for extra or indecreasing number of covers when necessary.主持酒席开始前的准备工作, 当发生客人有所增加或减少时协调与厨房的工作。

2.      Co-ordinates with Kitchen regardingfood preparation, co-ordinates with Beverage regarding necessary barrequirements.协调与厨房的食品准备工作和饮料部的酒水工作。

3.      Ensures that all necessaryarrangements and preparations have been made, co-ordinates with Housekeeping,Engineering and other departments regarding special arrangements.确保准备工作完善, 协调和管家部,工程部及其他部门的工作,特别是在特殊情况发生时。

4.      Assigns personnel to take charge ofspecific functions. Determines number of extra waiters to be hired on basis ofevent orders.指派专人负责宴会。根据活动情况决定增加额外服务员人数。

5.      Gives necessary instructionsregarding set-up and service to all personnel assigned to functions, ensuresthat grooming and general appearance of service staff conforms to hotelstandards.给予员工必要的摆设和服务指令,确保员工仪容仪表和服务质量符合酒店要求。

6.      Computes amount to be billed,presents bill to clients, transmits payments to Outlet Cashier, co-ordinateswith Accounting in collecting bills.打单,呈帐单给客人,付款转账给各部门收银员,和财务部协作收集帐单。

7.      Initiates requisitions for materialsand supplies needed for functions.提前申请并及时准备好酒席需要的器材和物料。

8.      Co-ordinates with Engineeringnecessary repairs, trouble reports and special projects.必要的修理,工程改进和特殊的情况发生时,和工程部联系。

9.      Anticipate and address guest issuesand establish proactive processes to promote guest satisfaction.预测并解决客人的问题,建立积极主动的工作流程以提高客户满意度。

10.   Be an inspiration to all hotel staffto achieve luxury levels of performance.激励员工以确保员工达到奢华的服务水平。

11.   Interacts in a positive way withother departments to ensure a luxury guest experience.以积极的方式与其他部门进行沟通,以确保客人的奢华体验。

12.   Ensures compliance with local healthand safety regulations.确保遵守当地的健康和安全法规。

13.   Must be an example of the WyndhamGrand Values, brand standards, and a champion of grooming and appearanceguidelines.确保成为温德姆品牌价值观,品牌标准及仪容仪表的典范。

14.   Performs other duties that may beassigned by his manager.完成由经理布置下来的任务。


JOB SPECIFICATION工作要求

1.     Minimumof 2 years international hotel banquet experience as supervisor.至少2年国际品牌酒店宴会主管工作经验。

2.     Strongoral and written communication skills.较强的语言表达和书面表达能力。

3.     Abilityto train team members.培训员工的能力。

4.     Abilityto work effectively in a team environment and take initiative.在团队中能有效的工作并积极主动。

5.     Goodorganizational and planning skills.良好的组织和计划能力。

6.     Computerskills ( Micros, word processing, Excel).计算机操作技能(文档,文字处理,excel)。

其他要求
语言能力:英语-良好
计算机能力:良好
比比竞争力
目前共有 位求职者投递了该职位,你的简历匹配度为 你的综合竞争力排名为第
用「最佳东方」APP扫一扫查看你的竞争力分析
公司地址
厦门市海沧区嵩屿东路88号
导航
职位联系人
林先生
对这个职位感兴趣? 最佳东方APP扫一扫 直接和HR聊一聊吧~
--
简历处理率
该企业7天内简历处理的比例
--
简历处理用时
该企业7天内简历处理的效率
--
消息回复用时
该企业7天内消息回复的效率
  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
Welcome to Wyndham Grand Xiamen Haicang欢迎光临厦门海旅温德姆至尊酒店Premier location绝佳地域Ideallylocated at Haicang Avenue,the platinum five-star Wyndham Grand Xiamen Haicangis the first international five-star luxury branded hotel in Xiamen’s HaicangDistrict. Located in beautiful Haicang Bay,thestart of Haicang Avenue, separated to the Gulang island and Lujiang Road onlyby the ocean. Easily accessible to Haicang’s Export Processing zone and XiamenPilot Free Trade Zone, the hotel is a 20-minute drive from the Xiamen GaoqiInternational Airport and the railway station,also a 30-minute drive to Xiamen north train station and 3-minutedrive from the Entry to motorway,500 meters far from Songyu Dock, 15-minuteship to Gulangyu Island, Ferry and Zhongshan Road.厦门海旅温德姆至尊酒店, 坐落于美丽的海沧湾,海沧大道的起点,是厦门市海沧区首家国际奢华五星级品牌酒店。其地理位置优越,与鹭江道和鼓浪屿隔海相望,紧邻出口加工区,厦门自贸试验区。交通便捷,至厦门高崎国际机场及厦门火车站仅需30分钟车程,距厦门动车北站仅需30分钟车程,到达高速入口仅需3分钟车程,与嵩屿码头仅相距500米,乘船至鼓浪屿及轮渡中山路仅需10分钟。Elegance&Comfort舒适优雅Offering353 spacious and beautifully decorated regal guestrooms and suits withbreathtaking views of the Xiamen Island, Gulangyu Island and stunning views ofXiamen Haicang Bay makes your stay more comfortable and visually appealing.酒店共设353间豪华宽敞的客房及套房,可凭窗眺望厦门岛、海沧湾及鼓浪屿的醉人景致,令人惬意舒畅。A Culinary Experience美食体验The AllDay Dining Constellation Western Restaurant in hotel invites you to experiencethe interactive “open kitchen theater” stations where you can appreciate thewide selection of culinary specialties. In Chun Xuan Chinese restaurant, weprovide the delicious dishes of classic Cantonese food and special localseafood. In addition, Qin Huai restaurant with Huaiyang feature bring you thediverse dishes from Watery Towns in Southern China, tasting the variousepicurean food like the ancient Chinese poetry:” A few houses hidden past anarrow bridge where a quite creek running below”. Meanwhile, through thewindow, you can appreciate the magnificent view of the sea and the sky mergedinto one, enjoy the wide different experience.星璨西餐厅诚邀您来体验开放式“剧院厨房”的互动美丽,尽享国际美食带来的饕餮盛宴。在椿轩中餐厅我们为您准备了融合经典粤菜与本地特色海鲜的佳肴美馔供您挑选。此外,具有淮扬特色的秦怀餐厅还为您带来了江南水乡的各式风味美食,让您在品味小桥流水人家别致情怀的同时,还能惬意欣赏窗外海天一色的壮阔奇趣,享受风格迥异的绝妙体验.Meeting Your Needs会议及宴会首选TheWyndham Grand Xiamen haicang is one the best -equipped video conferencingvenues in the city . Spacious conference and banquet facilities to ensure yourconference, wedding, banquet and social gatherings not only meet , but exceedyour expectations.酒店拥有齐全的会议及宴会设施。1400平方米的会议和宴会场地,可同时接待1000人的会议及宴会,11间不同大小的多功能厅则可举办更为私人的活动。一支创新,灵活的专业服务团队,为您的会议或宴会搭配精彩纷呈,激动人心的主题,确保活动的圆满成功。Fitnesss Centre 健身中心WyndhamSports Center lead the customer to discover healthy way of life which is themost relaxed experience. Build the biggest gym center among Xiamen luxuryhotels, equipped with the top-level facilities and the professional coaches,where you can enjoy the distance from complication and have a leisurely trip,rebuilt yourself and integrate with nature. Meanwhile Wyndham Grand offers poolthat open all year round, large yoga room and playing center designed forchildren , which give you diverse experiences of life.总面积1700平方米,蓝睦健身中心引领客人发现健康生活方式,体验身心的极致放松。打造全市最大的奢华酒店健身场所,配备顶级的健身器材,以及专业的健身教练。让您能远离喧嚣,悠然自得,重塑自己,融入自然。同时酒店拥有全年开放的户外泳池,超大的瑜伽操房,以及为儿童量身定做的游乐中心,给您的业余生活带来丰富的彩。酒店地址:中国福建省厦门市海沧区嵩屿东路88号电话:(86 592)688 5555传真:(86 592)688 2170电子邮箱:hr@wyndhamgrandxm.com 
厦门市海沧区嵩屿东路88号
导航