招聘行李员 Bellman_上海北外滩金辉索菲特酒店招聘信息-最佳东方

· Implemented and delivered LQA standards to every guest in daily operation.

在每日的对客服务中遵守和执行LQA。

· Honesty is a work basis, ensure implement on work with honesty alltimes.

以诚信为工作基本，在任何时候都需要诚实的执行酒店所有财务制度。

· Knowledgeable about all events andinformation of the immediate and surrounding area, while provide newinformation for maintaining a library of relevant information.

熟知酒店周边区域所有各项活动和信息，并不断保持信息资料库的更新。

· To be efficient and prompt handling anddelivery of all messages, facsimiles and parcels throughout the hotel.

高效和迅速的处理和交付酒店内所有信件、传真和包裹。

· Strictly to follow all ConciergePolicies and Procedures are adhered.

严格执行部门各项政策与程序。

· Directs guests and visitors to any ofthe Hotel’s facilities.

指引客人及来访者到任何酒店的设施。

· Tokeep the cleanliness of the Concierge counter, equipment and storage, and responsible for the maintenance of all Conciergeequipment.

保持礼宾台，礼宾设备和储藏间的卫生，对所有礼宾部运营品的维护保养负责。

· Implement that all information requested by thelocal police authorities are adhered.

严格遵守并实行由当地执法部门所要求的全部事项。

· The management reserves the right to change / extend this jobdescription if necessary at any point of time during her / his employment.

如有必要，该部门有权更改或补充该职位描述。

· Carries out any other reasonable duties and responsibilities asassigned.

完成任何其他合理的职责和被指派的职责。

· Recognize guests,acknowledge their arrangement, and engage with them in a polite way at anypossible moment.

认知客人，了解其安排，并随时与客人展开亲切并主动的沟通。

· Maintaining good customer relationship.Implement for the provision of friendly and efficient service to all guests.

与客人建立并保持良好的关系。负责提供给客人友善、有效的服务。

· Remains observant and responds to each guest who approachesthe reception/Front Desk.

保持关注每一位抵达酒店的客人并主动问候。

· Full utilization of all kinds of system to embrace guest experience

充分利用各类酒店管理系统和软件以提高宾客体验。

· Consistent to keep withhigh preference, initiative, and hospitality service attitude.

一贯保持高标准，主动性和殷勤好客的服务态度。

· Focuses on the stay experience for LCAH members.

致力于提升雅高乐雅会会员的入住体验。

上海北外滩金辉索菲特酒店坐落于北外滩核心地段。酒店共有288间奢华客房与27间典雅套房，并设有多间高级宴会厅与多功能会议室。带着与⽣俱来的巴黎时尚感与法式经典美学的艺术气息，上海北外滩金辉索菲特酒店将是承载各种复古及典雅的庆典活动、婚礼婚宴与现代化会议、会展等活动的理想选。为世界各地到访的宾客诠释了索菲特酒店令人向往的法式生活魅力与魔都现代感的完美交融。