招聘餐饮主管 F&B Service Team Leader_成都仁恒格蓝柏薇酒店公寓招聘信息-最佳东方

job overview职位概述：

· Manage all aspects the hotel’s restaurant service function. Ensure compliance with standards of service and operating procedures.

· 管理酒店餐厅服务职能的各方面工作。确保符合服务规范和运营程序。

· Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures. 遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。

Duties and Responsibilities工作职责：

· Handle guests complaints professionally

· 专业的处理客人的投诉。

· Handle guests complaints professionally

· Report and document every single glitch in food and beverage immediately, to superiors, Executive Chef and other related Managers

· 及时向上级领导，行政总厨和相关经理汇报餐饮工作中发生的每次事故并予以记录。

· Works with Superior on manpower planning and management needs

· 和上级领导一起进行人力规划和管理需求。

· Works with Superior in the preparation and management of the Department’s budget

· 和上级领导一起编制和管理部门预算。

· Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile

· 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。

· Manage special amenities and special events

· 特殊设施和活动的管理工作。

· Anticipate market changes and review operations when necessary

· 有效的预测市场的变化，并在必要时审评运营工作。

· Conduct competitor analysis

· 对竞争对手进行分析。

· Manage customer database and utilize effectively

· 管理顾客数据库并有效的加以使用。

· Up-sell property facilities

· 推销酒店的设施。

· Actively pursue cost saving measures

· 积极的实行节约成本的措施。

· Recycle wherever possible

· 尽可能再利用能源。

· Manage wage and beverage cost

· 管理工资和饮料成本。

· Forecasting

· 进行预测工作。

· Stock control

· 有效的控制存货。

· Analyze statistics and change your operations to reflect customer preferences

· 分析统计数据，按照客人的喜好改变运营方法。

· Mix your own shift hours to ensure you know what is happening in your department at all times (ie nights, days, week-ends and during the week, break, lunch and evening shifts)

· 混合自己的轮班时间确保随时了解部门内发生的事情(如夜班，白班，周末和周一至周五班，间休，午餐时间和晚班)。

· Conduct monthly staff meeting to ensure all management projects, policies, new product, staff movement …etc are notified and documented. During this time, encourage comments and ideas from staff for the interest of room service department

· 召开月度员工会议确保通知所有管理项目，规章，新产品，员工变动并记录在案。

· Enforce cleanliness of Room Service area and kitchen equipment and maintenance

· 执行客房送餐服务区域和厨房的清洁标准，并予以保持。

· Make conversation to guests during their order and find out their likes and dislikes as well as building rapport

· 在客人点餐时与客人交谈，发现客人的喜好，同时建立友善的关系。

· Maintain good relations with other members of Food and Beverage including Kitchen, Stewarding and Service Operations

· 与餐饮部其它部分保持良好的工作关系，包括厨房，管事部和服务部门。

· Actively participate in departmental training and give support and feedback

· 积极的参加部门培训并给予支持和反馈。

· Ensure sufficient operational equipment and linen

· 确保备有充足的运营设备和布巾。

QUALIFICATIONS AND REQUIREMENTS任职要求：

Required Skills –

技能要求

· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

· 完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。

· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

· 持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。

· Problem solving, reasoning, motivating, organizational and training abilities.

· 具有解决问题，推理，号召，组织和培训能力

· Good writing skills

· 具有良好的写作技能

· Leadership Skills

· 具有领导能力

Qualifications –

学历

· Diploma in Hotel Management, Food & Beverage, or related field.

· 酒店管理，餐饮或相关专业的大专学历。

Experience –

经历

· 3years related experience, including supervisory experience, or an equivalent combination of education and experience

3年相关工作经历，包括管理经验，或与此相当的教育和相关工作经验结合的背景。

公寓毗邻仁恒写字楼、商业购物区春熙路、太古里及琳琅满目的本地市场入目皆景繁华举步尽享令您于都市谧静开启非凡人生。公寓距离成都双流国际机场的直线距离约13.5公里地铁一、二和三号线及多种出行方式选择方便您去往武侯祠、宽窄巷子、大熊猫繁育研究基地等旅游名胜从心而行。The residences are further situated just adjacent to Chengdu YanLord Landmark, Chunxi Road, Taikoo Li and variety of other attractive places, including local markets. An assortment of travel options make it convenient for you to move about the city. This includes three nearby subway lines – line 1,2 and 3 – that make it easy to get to the city’s major railway stations andnumber of tourist hotspot, including Jinli Street, Wuhou Shrine, Kuan & Zhai Alley and Chengdu Research Base of Giant Panda Breeding. For those travelling to and from by air, the residences are just 13.5 kilometres by straight-line distance from Chengdu Shuangliu International Airport.360间公寓经由匠心打造华丽与巧思并重氤氲着艺术魅力和奢华格调。面积从52平方米至260平方米不等的开阔空间设有单间公寓及1-3居室房型。其中单间公寓和一居室适合单人或伴侣短期商旅、休闲下榻2-3居室则以多功能布局和完善的设施成为家庭休闲度假或长住旅居的心仪居所。The residences feature 360 spacious, well-designed residences that enjoy the special touch of renowned designers. On offer are open-plan residences, along with 1,2 and 3 bedrooms residences ranging from 52- 260 square metres, each with an open space layout. Our open-plan and 1 bedroom residences are suitable for individual business travelers and leisure-stay couples. The 2 and 3 bedroom residences, with their multi-functional layout and fully equipped facilities, are ideal for corporate enterprises with longstay employees and families on leisure vacations or with long-stay needs.