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上海外滩华尔道夫酒店

    职位:IS Manager信息资讯部经理(已停止招聘)

  • 职位性质:全职
  • 工作地区:上海市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:不限
  • 所 在 地:上海市
  • 户 籍 地:不限
  • 提供食宿:可提供吃
  • 年龄要求:不限
  • 计算机能力:精通
  • 语言要求:英语(良好)
  • 国际联号工作经历:不限
  • 薪资待遇:1万-1.5万
  • 职位有效期:2019-11-07至2019-12-07

岗位职责/职位描述

Financial Performance财务工作

  • To maximize and protect hotel profitability through the leverage of Information Technology, training and operational best practices. 通过信息技术的影响,培训和运作,保护和使酒店利益最大化.
  • Maximize opportunities to reduce IT costs through effective purchasing & negotiating maintenance contracts. 通过采购和对维护服务合同的协商最大限度的减少成本.
  • Identify and propose opportunities to augment revenue.寻找机会增加收入.
  • Responsible for timely preparation and submission of all IT budgets.负责及时准备和提交所有信息技术预算.
  • Responsible for the management and control of all IT expense according to an agreed plan.根据已同意的计划,负责管理和控制所有信息技术费用.
  • Ensure a business continuity plan is established and tested for all parts of the business.为业务各方面建立和测试一

Customer Service客户服务

  • To ensure the highest possible IT service is provided to the agreed standards and best practices.尽可能按照既定的标准,提供最好的信息技术服务.
  • Work with Business Management to expedite access and better utilization of information.与业务管理层合作,加速获取和更好的利用信息.
  • Implement & exploit telephony services to HI minimum defined standards.按希尔顿国际最低定义标准,执行和开发电话服务
  • Ensure guest IT queries are managed to defined standards with minimal risks.按照定义标准,最低风险地解决客人的信息技术疑问
  • Ensure that standards and best practices are communicated, maintained and measured交流,维持和评估标准. Brand Development品牌发展
  • To ensure brand standards are communicated and maintained for Guest and Business Service. • 向客人和业务服务交流和维持品牌标准.
  • Ensure the hotel adopts and maintains brand standards for guests and business services in relation to IT services and offerings有关信息技术服务事宜,向客人和商务服务采取和维持品牌标准
  • Consistently promote the brand and encourage the use of the brand by IT suppliers.不断提升品牌和鼓励使用信息技术供应商的品牌. People and Organization人员和机构
  • Ensure IT resources are maintained in the hotel to support the commercial & business needs确保酒店信息技术资源能 酒店商务需求
  • Identify and ensure all hotel data has ownership and accountability within the organization 确定和保证所有酒店数据有所有权,责任在组织内
  • Ensure a successor is identified and trained to the standard 确定一个继任者,培训其达到规定标准
  • Provide IT support to other Hilton hotel when required按要求向其他希尔顿酒店提供信息技术支持
  • Cross Train other hotel IT personnel to provide cover与其他酒店进行信息技术交叉培训

Process and Systems程序和系统

  • To maintain standards and best practices in the hotel and evaluate compliance维持酒店品牌并评估其执行情况.
  • Manage and monitor local vendors and / or local representatives of global / area vendors.管理和监督本地卖方或者全球/区域卖方的本地代表
  • Ensure that hotel data is secured and in line with stated standards and best practices.确保酒店数据的安全性,与申明的标准和最好的实践一致.
  • Ensure Access Control is in line with stated standards and best practices.进入控制与陈述的标准和最好的实践一致.
  • Manage the local process for issue management, enhancements and application fixes.
  • Ensure regular self evaluations of IT practices are completed and communicated.完成和交流正常的信息技术自我评估.
  • Source, evaluate and implement local solutions where appropriate within a framework agreed by Area V.P. IT. 在区域信息技术副总裁同意的范围内,寻找,评估和执行本地方案.
  • Manage local implementation projects. 管理本地项目执行情况.