招聘Outlet Manager 餐厅经理_上海外滩华尔道夫酒店招聘信息-最佳东方

Must know the entire outlet schedule, have to know which waiter, supervisor is working and assign them side work duties.

必须熟知整个部门的工作计划，以及每个员工和主管的工作，并为其分配其他工作。

Must know menu items as well as drink list.
必须熟知所有的菜单和酒水单内容。
Must know outlet setup standards.
必须熟知canting 的摆台标准。
Oversee entire operation; lead by good example.
监督整个运营过程。
Handles complaints and reports to Director of Food & Beverage or Ass. Dir F&B in his absence all deficiencies.
向餐饮总监，如果餐饮总监不在则向餐饮副总监汇报客人投诉。
Trains new staff in all aspects of Outlet food and beverage WA service standards.

培训员工全面餐饮知识和华尔道夫服务标准。

Must know outlet service manual, hotel rules & regulations and hotel emergency procedure.
必须掌握餐厅服务流程，酒店规章制度和紧急情况处理程序。

Employee performs all cashier and revenue recording duties according to hotels policy & procedures.

根据酒店的制度和流程，员工必须掌握所有的收款和收入登记的职能。

To ensure that policies and procedures are followed.
保证标准和规范得到执行。
To monitor and enforce the staff’s personal grooming and hygiene standards at all times.
监督可管理员工的个人仪表和卫生符合规定。

To create a good working atmosphere and build a team in order to increase morale and efficiency.
建立一个良好的工作氛围，增强团队的职业道德和工作效率。

To handle employees’ problems and refer them to Director of Food & Beverage or HRD, if necessary.对于员工的问题，征询餐饮部总监和人事部总监的意见。To coach and counsel the team members when required.必要时对员工进行处罚和教导To co-ordinate and implement training programs after identifying the need of employees, conduct training sessions for all staff members and evaluate their performance.在认清员工培训需求后，协调并引入培训课程，并评估员工的表现。To maintain effective communication and build good working relations with the kitchen.同厨房保持良好的工作关系和有效的沟通。To liaise with other departments.同其他相关部门保持联络。To prepare weekly duty roster for the department.预备部门每周排班计划To control time sheets, attendance records and all staff’s allowances.掌管工作时间表，考勤纪录和所有员工信息。To be knowledgeable in Food and Beverage service and operation.具备餐饮服务和运营知识。

To manage the team by example.管理团队。To develop a professional service team.建设一支专业的服务团队。To supervise the monthly operating stock-taking.监督每月运营库存消耗。To provide input to budget and forecast preparation.准备预算和预报数据。To prepare and serve menu items.准备菜单项目并服务。To provide excellent service to guests to generate return business.为客人提供优质服务以争取更多忠诚客人。

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